Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Nicolas Ciccone

Sacramento,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Multi-Purpose Clerk

Safeway
Citrus Heights, CA
09.2021 - Current
  • Provided excellent customer service to ensure customer satisfaction.
  • Resolved customer complaints in a professional manner.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Assisted customers with product selection, ordering and pick-up procedures.
  • Answered multi-line telephone system, responded to inquiries and routed calls appropriately.
  • Processed sales transactions to prevent long customer wait times.
  • Processed cash, credit card and check transactions accurately.
  • Maintained accurate records of customer purchases, returns and exchanges.
  • Organized merchandise displays in the store to attract customers attention.
  • Performed daily inventory checks and restocked shelves as needed.
  • Inventoried and ordered materials, supplies and services.
  • Verified accuracy of pricing labels on products for proper display.
  • Assisted in training new staff members on store policies and procedures.
  • Trained staff members to perform work activities.
  • Handled confidential paperwork in accordance with company policy.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Monitored and directed work of lower-level clerks.
  • Delivered messages and ran errands.

Education

High School Diploma -

San Juan High School
Citrus Heights, CA
06-2021

Skills

  • Strong Organization
  • Work Prioritization
  • Document Preparation
  • Proofreading
  • Basic accounting
  • Task Delegation
  • Cash Management
  • Bookkeeping
  • Customer Satisfaction
  • Telephone Etiquette
  • Relationship Building
  • Peer relationships
  • Policy Enforcement
  • Quality Control

Certification

  • Certificate of completion - AFS Proctor #2078976

References

  • Brittan Planinz, (530)737-7516, bplaninz@gmail.com
  • Bryan Caldwel, (925)588-1481
  • Kyle , (916)307-8253

Timeline

Multi-Purpose Clerk

Safeway
09.2021 - Current

High School Diploma -

San Juan High School

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Nicolas Ciccone