Summary
Overview
Work History
Education
Skills
Timeline
Barista

Nicolas Delton

Layton ,UT

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work History

Barista

Starbucks
07.2024 - Current
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Used POS system to accurately enter orders and process payments.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.

Barista

Dutch Bros
01.2023 - 05.2024
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Maintained regular and consistent attendance and punctuality.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Cashier

Maverik Gas Station
03.2022 - 10.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Restocked and organized merchandise in front lanes.

Education

Weber State University
Ogden, UT
01.2024 - Current

High School Diploma -

Northridge Highschool
Layton Utah
06.2023

Skills

  • Friendly and outgoing
  • Team Player
  • Cleanliness
  • Exceptional customer service
  • Adaptive and creative
  • Technology
  • Computer skills
  • Fast learner

Timeline

Barista

Starbucks
07.2024 - Current

Weber State University
01.2024 - Current

Barista

Dutch Bros
01.2023 - 05.2024

Cashier

Maverik Gas Station
03.2022 - 10.2022

High School Diploma -

Northridge Highschool
Nicolas Delton