Nicolas Dugan
Manhattan
Summary
Dedicated professional with a strong background in security operations and team training. Proven track record in leading safety initiatives and enforcing regulations to enhance public safety and build customer trust. Committed to continuous learning and contributing to team success.
Overview
16
16
years of professional experience
Work History
Pest Control Technician
Terminix
Topeka
07.2025 - Current
- Applied appropriate pest control treatments using safe methods and equipment.
- Conducted follow-up visits to assess treatment effectiveness and customer satisfaction.
- Communicated with customers regarding any safety concerns they may have prior to performing any treatments.
- Responded promptly to customer inquiries and complaints, providing exceptional service to ensure satisfaction.
Police Officer
Riley County Police Department
Manhattan
09.2022 - 11.2024
- Enforced laws and regulations to maintain public safety.
- Collaborated with community organizations to promote safety initiatives.
- Conducted investigations and gathered evidence for criminal cases.
- Prepared detailed reports documenting incidents and investigations.
Cavalry Scout (19D)
United States Army
Fort Riley North
11.2017 - 09.2022
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Received and implemented combat orders and directed deployment of personnel in offensive, defensive and retrograde operations.
- Operated and performed preventive maintenance on wheeled and tracked vehicles and equipment valued at $10,000,000 used to transport personnel, supplies and equipment.
Avionics Team Leader
US Army
Fort Riley
12.2015 - 11.2017
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
- Conducted inspections of equipment before, during and after shifts to immediately resolve issues that could cause project delays.
- Performed through tests of electrical systems, parts and equipment to check compliance with applicable standards and evaluate malfunctions.
- Prioritized time to meet production needs assigned by senior techs, leads and management.
Military Police Team Leader
US Army
Fort Belvoir
04.2012 - 12.2015
- Provided 24-hour armed internal security for multiple events by monitoring security equipment and operational logbooks to control building access.
- Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
- Managed CCTV, access control, security lighting, gate systems and incident management systems.
Military Police Soldier
US Army
Fort Riley
12.2009 - 04.2012
- Enforced military laws and regulations.
- Processed prisoners of war and acquired documents critical to operational success.
- Managed receipt, storage and issue of mission-specific weapons and ammunition.
Education
High School Diploma -
Bayshore High School
Bradenton, FL05.2009
Skills
- Platoon tactical movement
- Combat information evaluation
- Vehicle transport
- Coordinating and reporting activities
- Combat mission readiness
- Platoon resupply
- Team building
- Critical thinking
- Communication
- Time management
- Reliable and trustworthy
- Microsoft Office
Timeline
Pest Control Technician
Terminix
07.2025 - Current
Police Officer
Riley County Police Department
09.2022 - 11.2024
Cavalry Scout (19D)
United States Army
11.2017 - 09.2022
Avionics Team Leader
US Army
12.2015 - 11.2017
Military Police Team Leader
US Army
04.2012 - 12.2015
Military Police Soldier
US Army
12.2009 - 04.2012
High School Diploma -
Bayshore High School