Nicolas Fears
Orlando,FL
Summary
Reliable and experienced worker with proven success in completing construction projects on time and within budget. Knowledgeable in following instructions and safety protocols. Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.
Overview
15
15
years of professional experience
Work History
Paint Sales Associate
Home Depot
11.2023 - 01.2024
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Educated customers on proper application techniques for various types of paints, empowering them to complete successful DIY projects.
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Supported the planning and execution of promotional events, driving increased foot traffic and sales growth during peak seasons.
Outfitter
Bass Pro Shops
04.2022 - 05.2023
- Used in-store system to locate inventory and place special orders for customers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Managed cash register after end of shift to balance and record accurate transactions.
- Proactively addressed potential issues related to inventory or merchandise quality before they became bigger problems.
Lead Server
Fish On Fire
02.2016 - 02.2020
- Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Enhanced customer experience by providing attentive and personalized service during their dining visit.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Craftsman
Built Wise Construction
01.2009 - 04.2016
- Used various tools to shape and finish all types of prjects.
- Collaborated with team members on large-scale projects, promoting efficient division of labor and successful completion within deadline constraints.
- Ensured long-lasting customer relationships through exceptional communication skills that fostered trust between craftsman and client.
- Mentored junior craftsmen, fostering a supportive learning environment and encouraging professional growth.
- Delivered outstanding service during project consultations, resulting in a high rate of repeat business and client satisfaction.
- Constructed kitchens and bath products according to design specifications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
Associate of Science - Architectural Drafting Technology
ITT Technical Institute - Lake Mary
Lake Mary, FL10.2010
High School Diploma -
Boone High School
Orlando05.2007
Skills
- Inventory and Stocking
- Customer Needs Assessment
- Cash Handling
- Merchandise Rentals
- Wood Finishing Techniques
- Restorations
- Project Estimation
- Blueprint Interpretation
- Food and Beverage Service
- Full Service Dining
- Upselling
- Flexible Schedule
Timeline
Paint Sales Associate
Home Depot
11.2023 - 01.2024
Outfitter
Bass Pro Shops
04.2022 - 05.2023
Lead Server
Fish On Fire
02.2016 - 02.2020
Craftsman
Built Wise Construction
01.2009 - 04.2016
Associate of Science - Architectural Drafting Technology
ITT Technical Institute - Lake Mary
High School Diploma -
Boone High School
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