Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Nicolas Gadbury

Naples,FL

Summary

Experienced and goal-oriented professional with over 12 years of experience in retail and 10 years in Operations and Logistics. Progressed and succeeded in developmental opportunities by seeking new experiences, feedback, and by challenging my leadership skills. Established solid routines and continued to motivate, engage, and inspire the team to drive great results in total store operations.

Overview

12
12
years of professional experience

Work History

Executive Team Leader, GM

Target
Naples, FL
02.2018 - Current
  • Train and develop a talented team of over 100 employees to provide an inclusive, diverse, and safe culture while driving store and operational results.
  • Assessed and selected top talent at the hourly team members and team leader levels by interviewing new candidates for hire and current team members promotion.
  • Actively participated in the performance management process, which includes, recognizing, coaching, providing meaningful feedback, and writing and delivering performance reviews.
  • Lead a compliance culture that mitigates financial and legal risk.
  • Developed business leaders using impactful talent management tools. Consistently driving excellence regarding corporate metrics through coaching, training and performance management.
  • Effectively execute and lead the team through new initiatives and change.
  • Built relationships with team members to encourage willingness to address concerns and issues.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Target- Executive Team Leader Remodel

Target
Fort Myers, FL
08.2017 - 02.2018
  • Build, train and lead a knowledgeable and engaged remodel team
  • Serve as the key remodel point of contact within store for all field and group partners, including leading store visits and providing weekly recaps
  • Be accountable to remodel payroll budget planning and spend to ensure a successful remodel
  • Leverage tools and resources to develop project-specific plans that align with company remodel strategy
  • Build and maintain strong relationships with Field Implementation Business Partners (FIBPs) and construction partners (On-Site Representative, General Contractors, sub trades, etc.)
  • Keep remodel project timely through daily planning, execution and collaboration with store and construction teams
  • Communicate weekly remodel workload and milestone progress to appropriate partners and be a conduit for information and feedback.
  • Proactively identify issues and follow correct escalation paths to resolve issues in a timely manner

Executive Team Leader, Logistics

Target
Fort Myers, FL
07.2013 - 08.2017
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning that led to pay grade promotion.
  • Lead strategically by creating goals and action plans to accomplish them.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Optimized store displays and appearance via strategic merchandising.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.

Executive Team Leader - Assets Protection

Target
Fort Myers, FL
03.2012 - 07.2013
  • Built cross-functional relationships with business partners to reduce losses.
  • Wrote reports for internal and external crime, burglary or theft.
  • Controlled reduction of loss inventory by protecting company assets.
  • Reduced shrink % through training of loss prevention staff and meticulous reviews of company documents.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Improved inventory loss by over $500K
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.

Team Leader, Sales Floor

Target
Naples, FL
07.2010 - 03.2012
  • Promoted to Executive Team Leader
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Cross-trained and provided backup support for organizational leadership.

Education

Bachelor of Science - Business Management

Florida Gulf Coast University
Fort Myers, FL
05.2009

Skills

  • Staff recruiting and retention
  • Teambuilding
  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • Time management
  • Superb interpersonal skills
  • Multitasking Abilities
  • Excellent Communication
  • Planning and Coordination
  • Training and Development
  • Self-Motivated

Languages

Spanish- Business Level Speaking, Reading and Writing

Timeline

Executive Team Leader, GM

Target
02.2018 - Current

Target- Executive Team Leader Remodel

Target
08.2017 - 02.2018

Executive Team Leader, Logistics

Target
07.2013 - 08.2017

Executive Team Leader - Assets Protection

Target
03.2012 - 07.2013

Team Leader, Sales Floor

Target
07.2010 - 03.2012

Bachelor of Science - Business Management

Florida Gulf Coast University

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Nicolas Gadbury