Nicolas Gonzalez
Pittsburg,CA
Summary
Dynamic Customer Service, experience at RGM Builders, excelling in complaint resolution and customer handling. Demonstrated ability to enhance processes while maintaining high energy and professionalism. An easy learner committed to delivering exceptional service and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
RGM Builders
03.2024 - 01.2025
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Sought ways to improve processes and services provided.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Associates In Communication - Communications
Diablo Valley College
Concord, CAHigh School Diploma -
Northgate High School
Walnut Creek, CA05.2024
Skills
- Scheduling
- Account updating
- Complaint resolution
- Brand representation
- Easy Learner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Representative
RGM Builders
03.2024 - 01.2025
Associates In Communication - Communications
Diablo Valley College
High School Diploma -
Northgate High School
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