Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager

Nadiya Guzman Bravo

Oceanside,CA

Summary

Versatile and achievement-oriented professional with a proven track record at Chick-Fil-A, excelling in customer service and time management. Demonstrated leadership through effective supervision and staff training, enhancing team performance and customer satisfaction. Skilled in First Aid/CPR, ensuring safety and wellness in diverse settings.

Dedicated Pet Sitter with advanced knowledge of animal care and client relationship management. Well-versed in stringently following owner instructions for pet medication, dietary needs and daily care.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

9
9
years of professional experience

Work History

Dog Sitter

Private Home
08.2023 - 11.2024
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email, and text.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
  • Prepared food and water following instructions from pet owners.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Gave medication to pets following guidelines from owners.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Monitored animals for behavioral problems and signs of health issues.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Dog Walker

Private Home
09.2023 - 10.2023
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
  • Led dogs away from hazards, obstacles, and other animals to protect safety.
  • Followed optimal schedules for animals as set by owners or supervisors.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Greeted pet owners warmly to build trust and create lasting relationships.
  • Researched areas surrounding dogs' residences to discover best and safest walking routes.
  • Provided dog with water for adequate hydration on longer walks.
  • Provided dogs with exercise and fresh air to promote dog health.
  • Monitored weather conditions before walks to avoid dangerous temperatures for dogs.
  • Made owners comfortable with care by following instructions and meeting dog needs.
  • Used pet training techniques to help dogs stay disciplined and better behaved while out on walks.
  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Secured dog collars and tags before starting walks to guarantee identification in emergencies.
  • Recorded activities to keep owners fully informed on pet exercise.
  • Monitored animal behavior to keep owners informed on progress and any issues.
  • Monitored animals for behavioral problems and signs of health issues.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.

Truck Driver

USMC Camp Pendleton
02.2019 - 08.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Inspected load security and checked for damages.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Completed routine maintenance on truck to keep in working order.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

Cashier

Chick-fil-A
06.2016 - 09.2018
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Learned duties for various positions and provided backup at key times.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Processed refunds and exchanges in accordance with company policy.
  • Operated cash register to record transactions accurately and efficiently.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Babysitter

Private Home
03.2016 - 08.2017
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Played games, worked on puzzles, and read books to young children.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy, age-appropriate snacks and meals.
  • Communicated positively with children and guardians.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Planned fun outings and educational activities to keep children entertained.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Reassured children when upset providing emotional support and stability.
  • Administered medications by following strict instructions from parents.
  • Assisted with light housekeeping duties as well as running errands.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Organized activities that enhanced children's physical, emotional, and social well-being.
  • Supervised children on playground to help develop physical and social skills.
  • Encouraged children to be understanding and patient with others.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Taught children basic life skills, manners and personal hygiene.
  • Monitored children's play activities to verify safety.
  • Provided developmentally appropriate activities for children.

Education

Associate Degree in Criminal Justice - Criminal Justice

Southwestern College
Chula Vista, CA
08-2026

High School Diploma -

Liberty University Online Academy
Lynchburg, VA
06-2017

Skills

  • First Aid/CPR
  • Supervision and leadership
  • Written communication
  • Customer service
  • Time management
  • Leadership
  • Written and verbal communication
  • Hospitality and accommodation
  • Staff training
  • Overnight care
  • Problem-solving
  • Positive and professional

Languages

Ukrainian
Professional Working
Russian
Professional Working

Timeline

Dog Walker

Private Home
09.2023 - 10.2023

Dog Sitter

Private Home
08.2023 - 11.2024

Truck Driver

USMC Camp Pendleton
02.2019 - 08.2023

Cashier

Chick-fil-A
06.2016 - 09.2018

Babysitter

Private Home
03.2016 - 08.2017

Associate Degree in Criminal Justice - Criminal Justice

Southwestern College

High School Diploma -

Liberty University Online Academy

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Nadiya Guzman Bravo