Nicolas Jaklitsch
Cleveland
Summary
Analytical Cybersecurity Professional experienced in monitoring security alerts and reviewing vulnerability findings. Improved threat detection and reduced false positives through SIEM rule tuning and log analysis. Focused on enhancing incident response and security monitoring accuracy to support IT teams.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Cybersecurity Analyst
Cesars
Las Vegas, NV
08.2025 - 01.2026
- Analyzed incidents and escalated confirmed threats following incident response procedures.
- Monitored security alerts and investigated suspicious activity across endpoint and network logs.
- Supported SIEM rule tuning to reduce false positives and improve alert accuracy.
- Reviewed vulnerability scan results and tracked remediation with IT teams.
- Verified access controls and reported unauthorized account activity for review.
- Optimized security monitoring processes by implementing automated tools for real-time threat detection and analysis.
Service Writer
Pischke Motors
La Crosse, WI
02.2025 - 08.2025
- Communicated maintenance recommendations, repair updates, and estimated costs to customers with clear, professional explanations.
- Coordinated technician workflow by prioritizing appointments, service timelines, and parts availability.
- Reviewed warranty coverage, repair history, and service notes to ensure proper authorizations and billing accuracy.
- Prepared repair orders, documented customer concerns, and verified vehicle information for accurate service processing.
- Entered customer and vehicle data into dealership systems while maintaining detailed, organized records.
- Explained recommended repairs and maintenance needs to support informed customer approvals and satisfaction.
- Resolved service discrepancies by verifying labor lines, parts charges, and completed work orders.
IT Systems Administrator
Kwik Trip
La Crosse, WI
06.2023 - 01.2025
- Administered Windows servers, Active Directory, and Group Policy to maintain secure store and corporate access.
- Resolved escalated system issues, restoring service for POS, network, and user endpoint environment.
- Managed Microsoft 365 accounts, mailboxes, and permissions to support daily business operations.
- Monitored server health, backups, and patching to ensure reliable infrastructure performances.
- Collaborated with network and application teams to troubleshoot connectivity and application failures.
- Documented system procedures and configuration changes to improve consistency and support handoffs.
- Coordinated onboarding and offboarding processes, including account provisioning and access removals.
IT Manager
Mortage Brothers
Wadsworth, OH
02.2019 - 06.2020
- Managed daily IT operations supporting mortgage lending systems and end-user productivity.
- Administered user access, permissions, and account provisioning across core business applications.
- Resolved hardware, software, and network issues to maintain reliable workstation performance.
- Coordinated system updates, patches, and backups to protect data integrity and availability.
- Documented IT procedures, configurations, and troubleshooting steps for consistent support delivery.
- Evaluated system performance and identified process refinements to improve operational efficiency.
- Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
Driver
Active Transportation
Wadsworth, OH
02.2018 - 01.2019
- Coordinated route schedules and pickup times to support on-time passenger or freight delivery.
- Operated assigned vehicles safely while following traffic laws and company transport procedures.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Education
Associates - Cyber Security
Western Techicnal College
La Crosse, WI05-2024
Skills
- Incident response
- Threat intelligence
- Vulnerability assessment
- Digital forensics
- Intrusion detection
- Network security
- Log analysis
- Security operations
- DDoS mitigation
- Wireless security
- Endpoint protection
- Access control management
- Incident handling
Certification
CompTIA Network+
CompTIA Security+
Timeline
Cybersecurity Analyst
Cesars
08.2025 - 01.2026
Service Writer
Pischke Motors
02.2025 - 08.2025
IT Systems Administrator
Kwik Trip
06.2023 - 01.2025
IT Manager
Mortage Brothers
02.2019 - 06.2020
Driver
Active Transportation
02.2018 - 01.2019
Associates - Cyber Security
Western Techicnal College