NICOLAS LIBERATORE
Birmingham
Summary
Bilingual professional with strong communication skills and a proven ability to support diverse teams and customers in fast-paced environments. Adaptable, driven, and skilled at building positive relationships while supporting team goals. Ready to contribute energy, insight and reliability to a role that values collaboration and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CATERING ASSISTANT
OLYMPIA CATERING
02.2022 - 11.2023
- Utilized strong communication skills to accurately convey information between languages during interpretation sessions.
- Communicated effectively with co-workers and supervisors regarding tasks assigned.
- Followed health and safety guidelines in all catering activities.
- Prepared and cleaned venues before and after; assisted with inventory management, food storage, and end-of-day closeout tasks.
- Ensured all equipment and supplies were properly organized and restocked to maintain efficiency for upcoming events.
TRANSIT OPERATOR
AMAZON
05.2021 - 02.2022
- Communicated effectively with internal staff members as well as external vendors to resolve issues quickly and efficiently.
- Strengthened team relationships through attentive and effective language support.
- Maintained accurate records of projects, tasks, and deadlines using database software.
- Collaborated with other departments to ensure customer orders met deadlines.
MILLWORK SALES SPECIALIST
LOWE'S
10.2019 - 04.2020
- Created and maintained accurate records of sales activities, orders, and customer information.
- Analyzed customer preferences to develop customized solutions that met their individual needs.
- Provided technical support for customers regarding product specifications and installation requirements.
- Utilized strong bilingual communication skills to successfully assist customers.
- Collaborated with multiple departments to support their operational needs.
Front of House Employee
Crispers
08.2019 - 09.2019
- Managed front desk operations, ensuring prompt and courteous service to all guests.
- Trained new staff on customer service protocols and operational procedures.
- Handled guest inquiries and complaints efficiently, enhancing overall satisfaction.
- Coordinated reservations and special requests, optimizing guest experiences.
SALES ASSOCIATE
WALMART
06.2015 - 02.2019
- Provided knowledgeable customer support in the electronics department and assisted in other departments as needed.
- Maintained and organized stock, store displays, and inventory.
- Handled difficult customer interactions with professionalism, resolving issues promptly to maintain satisfaction.
- Processed customer transactions and returns efficiently.
- Assisted customers with locating products and addressing their concerns.
Education
HIGH SCHOOL DIPLOMA -
OLINDA TRUFFA DE CARVALHO
BrazilSkills
- Fluent Bilingualism
- Friendly, Positive Attitude
- Attention to Detail
- Time Management
- Problem-Solving
- Creative Thinking and Innovation
Certification
- Forklift Operator
- Food Safety
Languages
English - Native
Portuguese - Fluent
Spanish - Conversational
Timeline
CATERING ASSISTANT
OLYMPIA CATERING
02.2022 - 11.2023
TRANSIT OPERATOR
AMAZON
05.2021 - 02.2022
MILLWORK SALES SPECIALIST
LOWE'S
10.2019 - 04.2020
Front of House Employee
Crispers
08.2019 - 09.2019
SALES ASSOCIATE
WALMART
06.2015 - 02.2019
HIGH SCHOOL DIPLOMA -
OLINDA TRUFFA DE CARVALHO
Awards
Employee Of The Month: Outstanding Customer Service