Nicolas Lillo
Wallace,CA
Summary
Proven leader in fast-paced environments, adept at boosting team efficiency and customer satisfaction at Costco and Eddie's Pizza Cafe. Excelled in problem-solving and communication, significantly enhancing operational productivity. Demonstrated exceptional teamwork, adaptability, and a commitment to excellence, with a track record of fostering positive customer experiences and streamlining processes for improved outcomes.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level (Produce Supervisor) position. Ready to help team achieve company goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Costco
Night Merch/Morning Merch
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Movie Theater Employee
Usher
07.2024 - 01.2025
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Worked with other staff members for smooth theater operations.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Managed ticket booth operations, ensuring accurate transactions and prompt customer service.
- Participated in community outreach programs to promote theater and gain new audiences.
- Managed concession stand operations to ensure availability of snacks and beverages for guests.
- Addressed customer concerns promptly, leading to timely resolutions and increased satisfaction levels.
- Conducted audience surveys to gather feedback and improve services.
- Enforced theater policies to maintain enjoyable viewing experience for all customers.
- Resolved customer complaints with professionalism, restoring patron satisfaction.
- Trained new employees in theater operations, fostering skilled and efficient team.
- Provided excellent customer service, resulting in repeated patronage and positive feedback.
- Enhanced cleanliness standards, providing more pleasant viewing experience.
Eddie's Pizza Cafe
Cook
10.2022 - 10.2024
- Streamlined cage operations for improved efficiency through the development of standardized processes and protocols.
- Maintained accurate and up-to-date records of all transactions, ensuring easy retrieval and analysis when required.
- Acted as a role model for cash handling best practices, promoting a high level of professionalism and integrity among team members.
- Developed and implemented strategies to increase sales and profitability.
- Managed inventory levels to minimize waste and reduce costs while ensuring consistent product availability.
- Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
- Streamlined the order-taking process to reduce wait times for customers, resulting in higher repeat business.
- Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
- Increased overall store sales through effective marketing strategies and promotional campaigns.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Tracked food production levels, meal counts, and supply costs.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
Education
High School Diploma -
Lincoln Highschool
Lincoln High School, 6844 Alexandria Pl, Stockton,05-2024
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Excellent communication
- Attention to detail
- Active listening
- Flexible and adaptable
- Multitasking
Accomplishments
I've worked at Costco for 90 days as an employee and as a seasonal worker. I began off as a morning merchandiser and always aim to be on time.
Languages
English
Timeline
Costco
Night Merch/Morning Merch
10.2024 - Current
Movie Theater Employee
Usher
07.2024 - 01.2025
Eddie's Pizza Cafe
Cook
10.2022 - 10.2024
High School Diploma -
Lincoln Highschool
Similar Profiles
Aly DeyAly Dey
Senior Manager - Production and Operations at Live Nation (Merch Traffic)Senior Manager - Production and Operations at Live Nation (Merch Traffic)
Ian HoeyIan Hoey
Ecommerce Director at Influx MerchEcommerce Director at Influx Merch
Timry GoodmanTimry Goodman
Shirt Printer at Monster MerchShirt Printer at Monster Merch