Nicolas Lopez
Summary
Results-driven Food & Beverage Manager with over 10 years of leadership in luxury hospitality and high-volume restaurant operations. Expertise in enhancing guest satisfaction, optimizing revenue, managing costs, and developing teams. Proficient in P&L management, budgeting, inventory control, and vendor relations.
Overview
14
14
years of professional experience
Work History
Food & Beverage Manager / General Manager
The Langham Hotel
Pasadena, CA
05.2023 - Current
- Oversaw food and beverage operations for multiple outlets, including management of Forbes Five-Star dining venues.
- Led managers, service teams, and culinary staff to achieve service excellence and meet operational goals.
- Analyze financial performance, manage budgets, and implement cost-control initiatives.
- Improved guest satisfaction scores by 30% through service enhancements and team development.
- Ensured compliance with health, safety, and labor regulations to maintain operational integrity.
- Forbes Five-Star dining venues.
Assistant General Manager
Laurel Tavern
Studio City, CA
08.2021 - 05.2023
- Supervised and coached 30+ employees to improve service consistency and performance.
- Implemented sales initiatives that increased guest retention and beverage revenue.
- Managed front- and back-of-house operations, payroll, inventory, and budgeting.
Assistant Manager
Harvest Moon Café
North Hollywood, CA
02.2018 - 06.2021
- Managed purchasing, vendor relationships, and inventory to optimize cost-control programs.
- Developed employee training programs to enhance operational efficiency and service quality.
- Supported menu development and executed special events to enhance customer experience.
Assistant Manager
Sportsmen's Lodge Hotel / RiverRock Lounge
Studio City, CA
03.2012 - 06.2018
- Coordinated hotel and restaurant operations, enhancing guest relations and optimizing scheduling and staff training.
- Facilitated large-scale events and contributed to quality assurance initiatives, ensuring high standards and guest satisfaction.
- Assisted in managing daily café operations and staff schedules.
- Coordinated training sessions for new team members on service standards.
- Oversaw inventory management and procurement of café supplies.
Education
Temple City High School
Temple City, CASkills
- Food & Beverage Operations
- Menu Engineering
- Guest Experience
- Revenue Growth
- Cost Reduction
- Budget forecasting
- Profit management
- Inventory Control
- Labor Management
- Payroll
- Vendor Management
- Safety compliance
- Quality Assurance
- Strategic Planning
- Team Leadership
- Staff development
- Strategic Planning
Timeline
Food & Beverage Manager / General Manager
The Langham Hotel
05.2023 - Current
Assistant General Manager
Laurel Tavern
08.2021 - 05.2023
Assistant Manager
Harvest Moon Café
02.2018 - 06.2021
Assistant Manager
Sportsmen's Lodge Hotel / RiverRock Lounge
03.2012 - 06.2018
Temple City High School