Nicolas Lu Chen Gonzalez
National city,CALIFORNIA
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature..Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proficient in Solidworks.
Overview
7
7
years of professional experience
Work History
Warehouse Manager
MANUFACTURAS EN ACERO, S.A. DE C.V
05.2023 - 11.2023
- Maintained a clean and orderly environment
- Worked as part of a small team of 4 people, including a logistic supervisor and 3 Associates, to effectively manage warehouse operation
- Proficiently managed order picking, fulfillment, inventory, and asset tracking processes.
Call Center Representative
Spirit Arilines
06.2022 - 09.2022
- Responded to a large number of calls related to product and service inquiries (e.g., technical support, warranty claims, sales, etc.)
- Handled escalations, engaging with customers in a friendly, courteous, and professional manner
- Support guests with information about their flights.
Cashier/Customer Service
Seven Eleven
01.2020 - 07.2020
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Maintained a clean and safe work environment.
Cashier/Customer Service
Dairy Queen
02.2017 - 07.2020
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Maintained a clean and safe work environment.
Education
Mechanical Engineering -
Tecnologico Nacional De Mexico Campus Tijuana
Tijuana, BAJA CALIFORNIA12.2024
Electronics -
Preparatoria Federal Lazaro Cardenas
Tijuana, BAJA CALIFORNIA06.2019
Skills
- Spanish
- Customer service
- Communication skills
- Food service
- Computer literacy
- Microsoft word
- Leadership
- Microsoft excel
- Guest services
- Blueprints reading
- Code processing
- CNC Programming
- G-Code Expertise
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Manager
MANUFACTURAS EN ACERO, S.A. DE C.V
05.2023 - 11.2023
Call Center Representative
Spirit Arilines
06.2022 - 09.2022
Cashier/Customer Service
Seven Eleven
01.2020 - 07.2020
Cashier/Customer Service
Dairy Queen
02.2017 - 07.2020
Mechanical Engineering -
Tecnologico Nacional De Mexico Campus Tijuana
Electronics -
Preparatoria Federal Lazaro Cardenas
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