Maria Consuegra
Lutz,FL
Summary
Reliable Key Holder Supervisor with experience in overseeing daily operations, managing employees and ensuring customer satisfaction. Possess strong leadership skills, adept at problem-solving and decision-making. Have contributed to revenue growth and operational efficiency in previous roles. Capable of implementing strategies that enhance productivity and foster team cohesion.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Key Holder Supervisor
Craig's Cookies
Toronto, ONTARIO
09.2021 - 02.2023
- Supervised daily operations and maintained high standards of customer service.
- Managed cash register operations and handled financial transactions accurately.
- Trained new staff on company policies and customer engagement techniques.
- Ensured store cleanliness and organized product displays effectively.
- Coordinated inventory management and restocked supplies as needed.
- Assisted in scheduling shifts and managing team member responsibilities.
- Supported the Store Manager in daily operations activities as needed.
- Directed and supervised staff performance.
Bread Baker
Eataly
Toronto, ON
04.2021 - 09.2021
- Mixed dough using precise measurements and techniques for consistent quality.
- Shaped loaves and rolls according to established recipes and standards.
- Monitored oven temperatures to ensure proper baking conditions for products.
- Maintained cleanliness of baking equipment and workstations throughout shifts.
- Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
- Merchandised food and garnishes for serving presentation.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
Education
Associate of Arts - Baking And Pastry Arts Management
George Brown College
Toronto, ON06-2023
Bachelor of Arts - Fashion Design
LaSalle College
Barranquilla, Colombia04-2016
Skills
- Customer service
- Cash management
- Team leadership
- Inventory coordination
- Staff training
- Conflict resolution
- Training and mentoring
- Task delegation
- Daily reporting
- Product ordering
- Detail orientation
- Baking
- Cleanliness standards
- Mixing methods
- Recipe-based cooking
- Multilingual in spanish
- Weights and measures
- Kitchen safety
- Cake personalization
- Cake decorating
Accomplishments
- Dean's list for 4 semesters
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- Food Handler Certification
- Smart Serve
- First aid and cpr certificate
Timeline
Key Holder Supervisor
Craig's Cookies
09.2021 - 02.2023
Bread Baker
Eataly
04.2021 - 09.2021
Associate of Arts - Baking And Pastry Arts Management
George Brown College
Bachelor of Arts - Fashion Design
LaSalle College
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