Nicolas N Marzano
San Diego,USA
Summary
Dynamic bartender/ bar manager with extensive experience at high volume bars in Seattle, along with helping open Wildlfour, excelling in top-tier customer service and time management. Proven track record of boosting team morale and achieving high sales, while expertly crafting cocktails and streamlining operations. Passionate about creating memorable experiences and maintaining a vibrant bar atmosphere.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bartender
Bar One
San Diego, CA
10.2024 - Current
- High-volume bartending, essentially every shift I work.
- Assisted in setting up the bar for service shift.
- Maintained a conscious, level-headed mentality, knowing when to cut off individuals, and when to step in when the patron isn't enjoying their time/ being bothered.
- Performed opening and closing duties including restocking supplies.
Bar Manager
Wildflour Delicatessen
San Diego, CA
12.2024 - 06.2025
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
- Menu creation, collaborations with other brands, and restaurants around San Diego.
- Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
- Educated, trained, and boosted morale throughout the restaurant, especially during stressful times.
- Still sully bartended, holding down the bar, and creating schedule cuts to reduce labor and maintain a higher tip pool percentage for everyone.
LEAD BARTENDER/ BRUNCH BARTENDER
CHAMPAGNE DINER
Seattle, WA
06.2022 - 03.2024
- Coordinated and perfected multiple batched, and non batched cocktails throughout the years I was present.
- Average sales here were 1,200 to 2,000 each brunch. Higher tip percentage averaging about 24%.
- Promoted healthy work habits between the FOH and BOH, and was the person who dealt with in house conflicts.
BARTENDER/ SERVER
KINGS HARDWARE (BALLARD)
Seattle, WA
01.2016 - 01.2021
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Would ring in no less than $2,000 a shift while maintaining no less than 20% median tip percentage.
- Provided responsible service by assessing patrons' alcohol consumption and implementing appropriate measures to ensure their safety and compliance with bar policies.
LEAD SERVER
SKILLET DINER (BALLARD)
Seattle, WA
01.2012 - 01.2016
- Helped open the Skillet Diner - Ballard location back in 2012, I was among the first bussers / expos there, and stayed with the company for 4 1/2 years strong.
- Ringing in $2,500 or above on my own was a normal day of sales every weekend brunch shift, sometimes upwards of $3,500.
- Achieved top sales performance for multiple months, demonstrating strong product knowledge and customer engagement skills.
Education
Associates of Arts - Comp Sci/Business
North Seattle CC
01.2014
Diploma -
Ballard Highschool
01.2011
Skills
- Time management
- Top-tier customer service skills
- Ability to work under a lot of pressure
- Communication
- Quick problem solver
- Extremely fast learner
- Streamlining product practices
- Vast knowledge of classic cocktails
- Knowledge of modern, upcoming spirits
- Knowledge of wine combinations
- Knowledge of beer combinations
- Maintaining a "full bar" and not running out of product
References
- Jacque Kelly - CH Projects OG
- Jim Rowe - Consolidated Restaurants Group (Owner, Seattle)
- Will Pidd - CH Projects Bar Director
Certification
- RBS License
- Food Handlers
Timeline
Bar Manager
Wildflour Delicatessen
12.2024 - 06.2025
Bartender
Bar One
10.2024 - Current
LEAD BARTENDER/ BRUNCH BARTENDER
CHAMPAGNE DINER
06.2022 - 03.2024
BARTENDER/ SERVER
KINGS HARDWARE (BALLARD)
01.2016 - 01.2021
LEAD SERVER
SKILLET DINER (BALLARD)
01.2012 - 01.2016
Associates of Arts - Comp Sci/Business
North Seattle CC
Diploma -
Ballard Highschool
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