Summary
Overview
Work History
Education
Skills
Languages
Avid sports and outoors enthusiast
Timeline
Generic

Nicolas Mejia

Fort Worth,TX

Summary

Personable Shoe Sales Associate possessing excellent communication, multitasking and organizational skills. Offering 2 1/2-year background assisting customers in selecting footwear according to preferred styles, sizes and colors. Customer-oriented individual with expertise in cash handling and customer service.

Fluent in Spanish and possessing excellent intrapersonal communication skills. Open to happily helping others and providing others with exemplary care and attention.

Overview

5
5
years of professional experience

Work History

Footwear Specialist

Dick Sporting Goods
10.2021 - Current
  • Operated computer and point of sale system proficiently and maintained constant grasp of available inventory.
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
  • Measured customers' feet using Brannock device to determine proper shoe size.
  • Merchandised store and complied with footwear brand standards with regard to visual display tasks.
  • Participated in weekly sales meetings to discuss performance goals and strategies.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Registered customer information on database to enable tracking history and maintain accurate records.
  • Received shipments, put away new merchandise and maintained clean, neat and organized store based on merchandising to sell standards.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Provided product demonstrations to highlight features, benefits and value features and increase customer satisfaction.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Assembled promotional displays to increase brand awareness and attract customers.

Footwear Specialist

Academy Sports And Outdoors
03.2021 - 12.2022
  • Operated computer and point of sale system proficiently and maintained constant grasp of available inventory.
  • Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
  • Assembled promotional displays to increase brand awareness and attract customers.
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Merchandised store and complied with footwear brand standards with regard to visual display tasks.
  • Measured customers' feet using Brannock device to determine proper shoe size.
  • Participated in weekly sales meetings to discuss performance goals and strategies.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Registered customer information on database to enable tracking history and maintain accurate records.
  • Received shipments, put away new merchandise and maintained clean, neat and organized store based on merchandising to sell standards.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Promoted Academy in-store credit opportunities to work towards meeting set sales quotas.
  • Understood footwear thoroughly, saw and distinguished between material patterns and colors and coordinated footwear with other clothing.
  • Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.

Host

Another Broken Egg Cafe
09.2018 - 10.2019
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Took initial drink orders and relayed information to wait or bar staff.

Education

Bachelor of Arts - Psychology

University of North Texas
Denton, TX
05.2024

High School Diploma -

Timber Creek High School
Fort Worth, TX
05.2020

Skills

  • Strong Communication and Interpersonal Skills
  • Excellent Written and Verbal Communication
  • Spanish Speaking
  • Fluency in Spanish
  • Control Crowd
  • Guest Interaction
  • Active Listening
  • Guest Accommodations
  • Complex Problem-Solving
  • High-Volume Environments

Languages

Spanish
Native or Bilingual

Avid sports and outoors enthusiast

Fan of all sports, specifically Soccer and Basketball. Love's to be active and moving around.

Timeline

Footwear Specialist

Dick Sporting Goods
10.2021 - Current

Footwear Specialist

Academy Sports And Outdoors
03.2021 - 12.2022

Host

Another Broken Egg Cafe
09.2018 - 10.2019

Bachelor of Arts - Psychology

University of North Texas

High School Diploma -

Timber Creek High School

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Nicolas Mejia