Nicolas Mendoza

Work History

City Of Austin Police Department

10.2018 - 03.2024

Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Utilized clear communication and interpersonal skills to build relationships with citizens.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.

Cornerstone

05.2015 - 10.2018

Assisted in the development of emergency response plans, ensuring a well-prepared team in crisis situations.
Responded quickly to alarms or disturbances, taking appropriate actions to ensure the safety of all individuals involved.
Ensured the safety of employees and visitors by enforcing compliance with company security policies and procedures.
Conducted thorough investigations into reported security breaches, leading to swift resolutions and minimized losses.
Performed detailed inspections of facilities regularly, identifying potential risks or vulnerabilities within the property.
Provided exceptional customer service, addressing concerns and assisting with inquiries from staff and guests.
Supported event planning teams by coordinating effective security measures for large-scale functions onsite.
Managed access control systems efficiently, granting appropriate levels of clearance to authorized personnel only.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Cornerstone

08.2013 - 05.2015

Acted as a liaison between clients and third-party service providers, facilitating communication and collaboration for seamless event execution.
Streamlined event setup and teardown processes for improved efficiency and reduced labor costs.
Implemented creative solutions for logistical challenges that arose throughout the planning process, resulting in smooth-running events despite potential obstacles.
Facilitated communication between various departments involved in hosting special events, fostering a cohesive atmosphere among staff members.
Improved guest satisfaction by addressing concerns promptly and professionally during events.
Enhanced event attendee experience by coordinating and executing all aspects of special events from conception to completion.
Provided exceptional customer service while fielding inquiries from prospective clients about available services and upcoming events.