Nicolas Moore
Customer Service Associate
Owings Mills,MD
Summary
Experienced Customer Service Representative with an excellent reputation for improving customer satisfaction, paying attention to detail and a willingness to take on added responsibilities to meet goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
School Giveaway Volunteer
Be More Inc
Baltimore, MD
08.2018
- Promoted the back to school drive on social media while coordinating the distribution of book bags and school supplies
Kitchen Supervisor
Aramark
Glen Burnie, MD
11.2022 - Current
- Controlled food costs and managed inventory.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
B2B Mobile Auction Inventory Clerk
January
Essex, Pikesville, MD
09.2019 - Current
- Adopt a Road Volunteer Disposing litter and recyclable's along the county roads, Ensuring successful transfer and delivery of merchandise and maintain a database of inventory, Provided training inventory skills to new associate
Tool Rental Associate
The Home Depot
Rosedale, MD
07.2018 - 09.2019
- Performed preventative maintenance on tools, inventory count, and processed tool rental contracts while acting as a sales associate
Supercenter Customer Service Associate
Walmart
Rosedale, MD
01.2017 - 02.2018
- Processing payments while performing returns and assisting customers
Education
Bachelor of Fine Arts - Theater Arts
York College of Pennsylvania
York, PA 08.2017 - 06.2021
High School Diploma -
George Washington Carver Center For Arts And Tech
Towson, MD 09.2013 - 2017.06
Skills
Customer service
Timeline
Kitchen Supervisor
Aramark
11.2022 - Current
B2B Mobile Auction Inventory Clerk
January
09.2019 - Current
School Giveaway Volunteer
Be More Inc
08.2018
Tool Rental Associate
The Home Depot
07.2018 - 09.2019
Bachelor of Fine Arts - Theater Arts
York College of Pennsylvania
08.2017 - 06.2021
Supercenter Customer Service Associate
Walmart
01.2017 - 02.2018
High School Diploma -
George Washington Carver Center For Arts And Tech
09.2013 - 2017.06
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