Nicolas Murillo
Brooklyn,NY
Summary
Experienced customer service professional with exceptional versatility and a strong work ethic. Action-oriented and highly effective communicator. Friendly and collaborative, I thrive in team environments.
Great enthusiastic learner with high energy and drive. Good interpersonal skills to interact at all levels within the workplace, coworkers and customers. Aptitude for a methodically and organized work. Good team player and collaboration ability.
Overview
7
7
years of professional experience
Work History
Bartender Mixologist
Ssquared mixology
New York , New York
07.2024 - Current
- Private events where we visit various neighborhoods including five towns and New Jersey.
- We arrive at each location, set up our bar, prepare cocktails for our guests, and strive to provide an exceptional experience for them.
- Effectively multitasked within fast-paced environment.
- Provided drink suggestions to customers based on their preferences.
- Neatly sliced and pitted fruit for garnishing drinks.
Bartender/Coffee Barista
Altro Paradiso
New York, NY
08.2022 - Current
- Managed the bar area, crafting cocktails and pouring wines for guests.
- Expertly prepared coffee, including latte art.
- Familiarized with the menu, adept at upselling items and providing personalized recommendations to guests.
- Proficient in wine knowledge, enabling guests to select the most suitable wines and pair them with menu dishes.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Greeted guests with friendliness and professionalism.
Bartender
jajaja group
New York , New York
04.2021 - 04.2023
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Provide exceptional customer service by possessing extensive knowledge about tequilas and mezcal.
- Ensure you are familiar with the menu to make informed recommendations and be aware of any potential allergies.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Upsold customers from shelf to premium brands to help boost sales.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Bartender
Brooklyn brewhouse
Brooklyn, NY
08.2019 - 03.2020
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Displayed and retained extensive knowledge of liquors and beers.
- Collected and organized daily till totals and tips.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Managed accurate bar tabs and processed cash and credit card transactions.
Bartender
Guantanamera
New York, NY
05.2019 - 03.2020
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Neatly sliced and pitted fruit for garnishing drinks.
- Stocked ice bins and coolers as needed throughout shift.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Bartender/server
Haab's Restaurant
Brooklyn, NY
09.2018 - 11.2019
- Maintained a comprehensive inventory of alcoholic beverages, ensuring their timely replenishment and proper organization to meet anticipated demand.
- Maintain a comprehensive understanding of the menu and chef specials to offer personalized recommendations based on individual preferences and dietary restrictions.
- Ensure that guests feel valued and welcome in the restaurant by providing exceptional service.
Education
Diploma On Ecommerce - Ecommerce on amazon private label
Smartbeemo
Miami, FL11-2024
Certificate On Coffee - Operating and Brewing coffee
Counter Culture Coffee
New York, NY06-2022
High School Diploma -
Marco Antonio Carreño Silva
Colombia12-2016
Skills
- Cocktail preparation
- Wine pairing
- Menu familiarity
- Drink recommendations
- Cash handling
- Point of sale
- Multi-tasking ability
- Menu memorization
- Bar equipment use
- Hospitality service expertise
- Memory retention
- Mixology
- Highly reliable
Timeline
Bartender Mixologist
Ssquared mixology
07.2024 - Current
Bartender/Coffee Barista
Altro Paradiso
08.2022 - Current
Bartender
jajaja group
04.2021 - 04.2023
Bartender
Brooklyn brewhouse
08.2019 - 03.2020
Bartender
Guantanamera
05.2019 - 03.2020
Bartender/server
Haab's Restaurant
09.2018 - 11.2019
Diploma On Ecommerce - Ecommerce on amazon private label
Smartbeemo
Certificate On Coffee - Operating and Brewing coffee
Counter Culture Coffee
High School Diploma -
Marco Antonio Carreño Silva
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