Nicolas Nino
Dallas,TX
Summary
Enthusiastic, reliable Facilities Technician seeks a position with a flourishing company that will further develop my skills as I gain experience and cultivate my future in being a facilities manager. Contribute professionally and culturally in a creative atmosphere with a company that consistently expects to exceed expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Facilities Maintenance Analyst
JLL, Jones Lang LaSalle
Richardson, Texas
07.2024 - Current
- Served as primary specialist for facilities maintenance and work standardization scheduling.
- Developed and implemented preventative and predictive maintenance schedules.
- Designed dashboards and self-service reports using Corrigo Reports Module.
- Conducted research and analyzed data from various sources to inform decision-making.
- Utilized key performance metrics to identify efficiency improvement opportunities and provide recommendations.
- Maintained strict configuration control over data, processes, equipment, and documents.
- Prepared and delivered training sessions for facilities maintenance as required.
- 6K+ Schedules Evaluated (Includes PM, Retail)
Facilities Technician
RealPage
Richardson, TX
11.2017 - 07.2024
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Completed maintenance tasks to keep electrical, plumbing, and HVAC systems operating at peak performance.
- Painted walls, ceilings, trim, and doors, and replaced fixtures to update building appearance.
- Responded to emergency issues quickly to maintain smooth business operations.
- Manage new location stand-ups (Corrigo configuration for all assets and rooms)
- Implement asset tagging to facilitate more efficient and accurate work order management by location
- Manage dispatch and completion monitoring of work orders
- Perform work orders
- Maintain ongoing communication with leadership, employees, clients, property management teams, and vendors.
- Assists in operations and maintenance issues, troubleshooting and
problem solving as required.
Database Specialist
G6 Hospitality
Carrollton, TX
01.2017 - 04.2017
- Gathered competitor data, analyzing pricing, product sales and marketing strategies.
- Executed successful product introductions by coordinating actions with social media, public relations and other internal teams.
- Measured marketing, advertising, and communications program performance and developed strategy.
- Devised data collection processes and procedures, including surveys, polls and questionnaires.
- Researched consumer opinions and marketing strategies in collaboration with marketing team personnel.
Card Services Representative
Kohls Corp
Richardson, TX
09.2014 - 01.2017
- Answered customers' questions and explained available services and products.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Answered questions and informed customers of current sales and promotions.
- Handled client inquiries with exceptional professionalism and enthusiasm.
- Provided customer service and issue resolution to increase QA satisfaction levels.
- Answered 100's of daily phone calls to resolve credit Cardholder issues.
- Collected payments and updated accounts to reflect new balances.
Electronics Sales Associate
Walmart
Plano, Texas
08.2011 - 08.2014
- Approached customers and engaged each compelling conversations through use of effective interpersonal and people skills.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Completed customer's purchase by effectively processing credit and debit cards, cash and personal checks.
- I kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Demonstrated product features by employing knowledge of technology and gadgets.
Education
Bachelor of Science - Information Technology
University of Phoenix
Tempe, AZ07-2027
High School Diploma -
Plano East Sr High School
Plano, TX2012
Skills
- Carpentry and Structural Repairs
- Emergency Response
- Project Management
- Work Request Systems
- Verbal and Written Communication
- Attention to Detail
- Time Management
- PPE Compliance
- Plumbing Understanding
- Drywall Repair
- Relationship Building
- Vendor Relation
- AutoCAD
Certification
- CPR Certification
Timeline
Facilities Maintenance Analyst
JLL, Jones Lang LaSalle
07.2024 - Current
Facilities Technician
RealPage
11.2017 - 07.2024
Database Specialist
G6 Hospitality
01.2017 - 04.2017
Card Services Representative
Kohls Corp
09.2014 - 01.2017
Electronics Sales Associate
Walmart
08.2011 - 08.2014
High School Diploma -
Plano East Sr High School
Bachelor of Science - Information Technology
University of Phoenix
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