Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicolas Padilla

Dickinson,ND

Summary

Positive, go getter, hardworking, hands-on leader with 3+ years’ experience managing restaurant operations. Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality.

Expert in the areas of inventory management, food, and supply costing, and food safety policies and guidelines. I also have completed my ServSafe certification in the past and have finished my Food Safety Essentials courses as well as starting Leadership Journey.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Shift Supervisor

KFC
11.2016 - 02.2020
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Delivery Driver

Pizza Hut
03.2020 - 08.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Kept work area clean and maintained for other employees.
  • Cleaned and dry dishes used for food.
  • Completed daily prep work in the mornings for the whole day and next day.

Production Team Member

Baker Boy
08.2021 - 09.2023
  • Mix quality and safe dough for the customers.
  • Operate the CWC and make changed when necessary to fit the specifics of the product.
  • Make sure that only quality product is making it onto the spiral for our customers.
  • Making smear and base for our cinnamon roll products.
  • Mastered CWC and Packaging areas for Spiral 1.
  • Keeping area safe and clean of foreign materials.

Production Team Leader

Baker Boy
09.2023 - Current
  • Mentored newly hired employees on operating equipment and safety.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored and evaluated teams, identifying and targeting opportunities for improvement.
  • Checking plan making sure all products needed to be made are completed on time and that only quality product and dough is being used.
  • Completing food safety essentials.
  • Checking ahead of plan to make sure specific ingredients and equipment are setup for products that are coming ahead.
  • Making adjustments to plan when no supervisors are in for the night.
  • Looking ahead to see if specific labor is needed to complete specific products.
  • Always checking area making sure it is clean and audit ready.

Education

Diploma -

Dickinson High School
Dickinson, ND
05.2020

Skills

  • Continuous improvements
  • Quality Assurance Controls
  • Incidents management
  • Work Scheduling
  • Team motivation
  • GMP implementation
  • Process Improvement
  • Safety Monitoring
  • Worker Training

Certification

Food Safety Essentials

ServSafe Certification

Timeline

Production Team Leader

Baker Boy
09.2023 - Current

Production Team Member

Baker Boy
08.2021 - 09.2023

Delivery Driver

Pizza Hut
03.2020 - 08.2021

Shift Supervisor

KFC
11.2016 - 02.2020

Diploma -

Dickinson High School

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Nicolas Padilla