Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nicolas Perez

Ellicott City,MD

Summary

Lawn care professional with keen eye for detail and commitment to achieving lush, healthy lawns. Brings valuable experience in diagnosing and treating lawn issues, ensuring optimal turf health. Known for strong teamwork and adaptability in dynamic work environments, along with proficiency in equipment operation and problem-solving.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Lawn Technician/Irrigation Specialist

On The Green
02.2024 - Current
    • Apply correct amounts of fertilizer and herbicides.
    • Fixing customers irrigation systems.
    • Dealt with customer discrepancies.
    • Contributed to company growth by consistently delivering high-quality services that generated positive word-of-mouth referrals from satisfied customers.
    • Operated various landscaping equipment safely and efficiently, maintaining optimal performance levels.
    • Enhanced lawn health by performing regular maintenance tasks such as mowing, trimming, and fertilizing.
    • Optimized irrigation systems for enhanced water efficiency and reduced waste.

Plumber

F.H. Furr
08.2023 - 02.2024
  • Installation of plumbing.
  • Maintenance and repair of plumbing.
  • Providing excellent customer service.
  • Troubleshooting and Diagnostics.
  • Adhering to safety/code requirements.
  • Emergency plumbing services.
  • Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
  • Measured, threaded, and cut materials to correct angles.
  • Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.

Driver Lead

Fedex Ground (MTA Last Mile, Integrity Delivered)
07.2020 - 08.2023
  • Deliver Packages on time in an organized fashion.
  • Make Sure my fellow drivers are ready to set out at dispatch.
  • Fill vehicles with Gas before and after the deliveries are done.
  • Stay on call for any possibilities that would require me to help any or all of my drivers.
  • Dealt with customer discrepancies.
  • Worked closely with drivers to create an ideal route for them to finish as quickly and efficiently as possible.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

Supervisor

General American Car Rentals
11.2019 - 09.2020
    • Provided excellent customer service through rental transactions along with helping with luggage and directions to their destinations.
    • Responsibilities include opening the location, closing the location, Cleaning the cars (Oil Changes, lightbulbs, Tire replacement,etc.), Making sure the vehicles were ready and out the door, In-fleeting new vehicles, Working with
    • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
    • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
    • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
    • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
    • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
    • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Lodge Associate & Cashier

Dicks Sporting Goods
11.2017 - 11.2019
  • Provide Excellent Customer Service by advising and assisting clients interested in purchasing outdoor equipment and supplies for camping, boating, hunting and fishing.
  • Responsibilities include opening and closing the Lodge department, stocking shelves, setting up displays, and helping with inventory.
  • Additional duties include helping other departments with Sales and providing assistance to Warehouse Operations when needed by unloading and censoring incoming merchandise.
  • Streamlined front desk operations for increased efficiency and improved guest experience.
  • Conducted thorough inspections of facilities regularly to identify maintenance needs before they became major issues.

Associate

PieFive
05.2017 - 11.2017
    • Provided excellent customer service to ensure customers were 100% satisfied by working carefully, one-on-one, with customers to accurately take their orders, answer any questions, and ringing them out on the cash register.
    • Responsibilities included preparing dough, portioning toppings, and cooking pizzas.
    • Additional duties included cleaning the dining room, kitchen and other areas in order to maintain a sanitary and clean work environment.

Swimming Instructor

YMCA
05.2014 - 08.2014
  • Taught children (2-5 years) basic water safety rules, how to float, paddle and kick across the pool on their own and conducted all swim lessons in compliance with all applicable codes and in accordance with YMCA of the USA guidelines.
  • Developed personal relationships, based on trust and experience with the children in my class and their parents.

Education

High School Diploma -

Mount Hebron High School
Ellicott City, MD
06.2016

Skills

  • Effective communication abilities
  • Versatile work adaptability
  • Self-directed
  • Quick Learner
  • Provides exceptional customer service
  • Hardworking and Dependable
  • Weather condition awareness
  • Physical stamina and strength
  • Problem solving prowess
  • Inventory management
  • Record keeping accuracy
  • Irrigation system maintenance

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised teams of 20 staff members.
  • Maintained consistent and on-time delivery record with 95% of all orders arriving on time or ahead of schedule.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.

Certification

  • ASE Certification
  • Scuba Certified

Timeline

Lawn Technician/Irrigation Specialist

On The Green
02.2024 - Current

Plumber

F.H. Furr
08.2023 - 02.2024

Driver Lead

Fedex Ground (MTA Last Mile, Integrity Delivered)
07.2020 - 08.2023

Supervisor

General American Car Rentals
11.2019 - 09.2020

Lodge Associate & Cashier

Dicks Sporting Goods
11.2017 - 11.2019

Associate

PieFive
05.2017 - 11.2017

Swimming Instructor

YMCA
05.2014 - 08.2014

High School Diploma -

Mount Hebron High School