Nicolas Rodriguez
Port Saint Lucie,FL
Summary
Dedicated professional with a proven track record of meeting organizational needs through consistent, organized, and efficient practices. Skilled at adapting to challenges and pressure to enhance the company’s brand and performance. Strong background in customer service, multitasking, and time management. Known for high productivity and resourceful approach to operations management, with specialized expertise in strategic planning, team leadership, and process improvement. Proactive communicator with excellent problem-solving abilities, ensuring smooth implementation of business strategies and elevated team performance. Accomplished in hiring, developing, and motivating staff, with a talent for building rapport and resolving issues at all levels.
Overview
9
9
years of professional experience
Work History
Pest Control Technician/Sales Associate
STARKS EXTERMINATORS
Vero Beach, FL
01.2024 - Current
- Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
- Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
- Collaborated with management teams to develop innovative marketing strategies.
- Collected payments and provided accurate change.
- Developed trusting relationships with customers by making personal connections.
PEST CONTROL TECHNICIAN
Massey Services
Port St Lucie, FL
01.2023 - 01.2024
- Performed inspections of customer premises to assess pest infestations and determine appropriate treatments
- Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers
- Cleaned up contaminated areas by removing dead insects, droppings and nesting materials from the treated area
- Repaired damaged parts of buildings such as walls, floors and ceilings caused by pests
- Installed traps around buildings to capture rodents and other animals that may be causing damage or health hazards
- Educated customers on proper sanitation practices to help prevent future infestations of pests
- Performed follow-up visits to ensure that treatments were successful in eliminating pest problems
- Monitored customer complaints regarding pest activity in order to identify problem areas requiring additional treatment
- Communicated with customers regarding any safety concerns they may have prior to performing any treatments
- Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction
- Detailed every job in well-written report, pointing out sanitation and structural issues that could result in pest activity
- Followed all company protocols when applying pesticides on the inside and outside of structures
- Met with customers at residences and places of business to check on pest and rodent situations
Warehouse Supervisor
CVS Pharmacy
Vero Beach, FL
01.2022 - 01.2023
- Received and processed incoming shipments, verifying accuracy of items against purchase orders
- Maintained accurate inventory records through manual and computerized systems
- Performed cycle counts to ensure accuracy of inventory levels
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications
- Packed goods for shipment in accordance with customer instructions
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment
- Fostered positive working relationships with internal staff members while providing superior customer service
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets
STOCKING LEAD
Walmart
Port St Lucie, FL
06.2018 - 01.2022
- Directed and coordinated stocking activities to ensure timely order fulfillment
- Provided training and guidance to new employees on the proper techniques for stocking merchandise
- Ensured compliance with safety regulations, company policies, and procedures
- Maintained accurate records of all store inventory levels and ensured that shelves were adequately stocked at all times
- Assigned tasks to team members based on their individual strengths and abilities
- Developed strategies for efficient handling of incoming shipments including receiving, processing, stocking, organizing, and shipping of merchandise
- Monitored team performance daily to identify areas for improvement and development opportunities
- Resolved customer complaints regarding stock issues in a prompt manner
- Inspected work areas regularly to identify any potential hazards or violations of safety regulations
- Communicated regularly with vendors regarding availability of merchandise needed for restocking purposes
- Collaborated with management team to develop plans for increasing sales through promotional displays or other methods
- Created reports detailing the status of inventory levels in each department and submitted them weekly to management
- Coordinated with transportation personnel regarding delivery schedules ensuring that all items were delivered on time
- Planned and implemented special projects related to stocking such as reorganizing shelves or creating promotional displays
- Managed the return process including inspecting returned items for damage before restocking them onto shelves
- Reviewed employee performance evaluations quarterly in order to recognize outstanding achievements or address areas needing improvement
- Operated forklift and pallet jack to transport heavy loads
SHIFT LEADER
Wendys Restaurant
Port St Lucie, FL
01.2016 - 06.2018
- Provided exceptional customer service and maintained a positive attitude throughout the shift
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols
- Monitored employee performance to ensure compliance with company policies and procedures
- Scheduled team members for shifts based on business needs and customer demand
- Resolved customer complaints promptly and professionally
- Verified that cash drawers contained correct amounts of money during opening and closing shifts
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale
Education
Bachelor of Arts - Business Management
Indian River State College
Ft. Pierce, FL12-2024
Skills
- Service Sales
- Pest Removal
- Valid FL Driver's License
- Preventive Measures
- Team Mentoring
- Reporting and Documentation
- Operational leadership
- Documentation proficiency
- Problem-solving abilities
- Marketing strategy
- Financial Analysis
- Improve performance
- Recruitment
- Scheduling
- Sales management
- Adaptability
- Budgeting and cost control
- Customer Relationship Management
- Recruitment and staffing
- Employee evaluations
- Employee engagement
Languages
- English, Native/ Bilingual
- Spanish, Native/ Bilingual
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Pest Control Technician/Sales Associate
STARKS EXTERMINATORS
01.2024 - Current
PEST CONTROL TECHNICIAN
Massey Services
01.2023 - 01.2024
Warehouse Supervisor
CVS Pharmacy
01.2022 - 01.2023
STOCKING LEAD
Walmart
06.2018 - 01.2022
SHIFT LEADER
Wendys Restaurant
01.2016 - 06.2018
Bachelor of Arts - Business Management
Indian River State College
Similar Profiles
Robert MitchellRobert Mitchell
Sales Associate at John Starks KiaSales Associate at John Starks Kia
Allen MckayleAllen Mckayle
Product Specialist at John Starks KiaProduct Specialist at John Starks Kia
Kevin StarksKevin Starks
Owner at Starks Investmentz, LLCOwner at Starks Investmentz, LLC