Summary
Overview
Work History
Education
Languages
Timeline
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Nicolas Sanchez

East Hampton,NY

Summary

Dynamic professional with a proven track record in customer service and adaptive teaching methods, honed at Devon Yacht Club and other esteemed organizations. Excelled in building client relationships and coaching, demonstrating reliability and strong communication. Enhanced customer satisfaction and engagement through innovative program development and effective problem-solving.

Overview

1
1
year of professional experience

Work History

Tennis Instructor

Devon Yacht Club
06.2023 - 08.2023
  • Collaborated with coaching staff to develop comprehensive training programs for competitive players.
  • Explained and demonstrated basic tennis techniques to team members.
  • Consistently communicated progress updates with parents, facilitating collaboration towards achieving student goals.
  • Implemented engaging warm-up routines to prepare players for practice sessions and matches safely.

Retail Sales Associate

Set Point Tennis
05.2023 - 06.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Customer Service Representative

A La Mode Shoppe
05.2023 - 05.2023
  • Greeted Customers
  • Processed customer orders and accurately handled payment transactions.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Scooped and served ice cream
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Camp Counselor

Ross School
06.2022 - 08.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities and sports.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.

Education

Ross School
East Hampton
06.2025

Languages

Spanish
Native or Bilingual

Timeline

Tennis Instructor

Devon Yacht Club
06.2023 - 08.2023

Retail Sales Associate

Set Point Tennis
05.2023 - 06.2023

Customer Service Representative

A La Mode Shoppe
05.2023 - 05.2023

Camp Counselor

Ross School
06.2022 - 08.2022

Ross School

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Nicolas Sanchez