Retail associate
Nicolas Sanchez
La Havana 1957
Las Vegas,NV
2
Languages
2
years of professional experience
Bilingual professional with exceptional customer service skills. Proven ability to enhance guest engagement and resolve complaints promptly, ensuring a positive dining and shopping experience.
Work History
Server-Busser
6 Months- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to deliver timely and accurate food orders.
- Maintained cleanliness and organization of dining area to enhance guest comfort.
- Assisted in training new servers on menu knowledge and service standards.
- Managed cash transactions efficiently, ensuring accuracy during payment processing.
- Upsold menu items to enhance guest satisfaction and increase sales revenue.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and loyalty.
Retail Associate
1 Year 6 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store organization and cleanliness, ensuring optimal product presentation.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to restock merchandise and manage inventory levels effectively.
- Resolved customer complaints promptly, fostering positive relationships and encouraging repeat business.
- Trained new associates on operational procedures and customer service standards to ensure consistency.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
Education
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Customer service
Sales expertise
Sales techniques
Bilingual
Languages
Spanish
Native or Bilingual
Portuguese
Elementary
Timeline
Server-Busser
La Havana 1957
02.2026 - 08.2026Read More
Retail Associate
Dick's
04.2024 - 10.2025Read More
José Marti
High School Diploma
Read More