Nicolas Suarez
Sunrise,FL
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Manager's Assistant
Fuego Life Vape Shop
07.2024 - Current
- Monitored cash intake and deposit records, increasing accuracy.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Provided Training for more than 15 people
Retail Sales Associate
Bath & Body Works
01.2023 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Customer Sales Representative
Cutco Cutlery
02.2022 - 08.2022
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Assisted call-in customers with questions and orders.
- Prepared and scheduled meetings with customers
- prepared and organized powerpoint presentations to show product, and discuss plans
Crew Member
VHR Cleaning Co
08.2021 - 01.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Organized and used industrial cleaning products following strict safety procedures.
- Provided assistance to other staff members with cleaning of difficult areas.
Sales Associate
Calvin Klein
06.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
High School Diploma -
Sunrise High
Plantation FL06-2022
Skills
- Customer service
- Money handling
- Staff training and development
- Staff supervision
- Team motivation
- Business development
- Recruiting and interviewing
- Inventory management
- Google drive
- Promotional planning
- Workload management
- Problem-solving
- Time management
- Coaching and mentoring
- Critical thinking
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 6 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Contributed to team development by being strict and friendly following job duties and expectations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary
Timeline
Manager's Assistant
Fuego Life Vape Shop
07.2024 - Current
Retail Sales Associate
Bath & Body Works
01.2023 - 12.2023
Customer Sales Representative
Cutco Cutlery
02.2022 - 08.2022
Crew Member
VHR Cleaning Co
08.2021 - 01.2022
Sales Associate
Calvin Klein
06.2020 - 01.2021
High School Diploma -
Sunrise High
Similar Profiles
Malachi SimiyuMalachi Simiyu
Retail Associate at Super Smoke & Vape ShopRetail Associate at Super Smoke & Vape Shop
Richard HurstingRichard Hursting
Manager at All Day Vape ShopManager at All Day Vape Shop
Harpreet Harpreet null
Managing Store at Vape ShopManaging Store at Vape Shop