Nicolas Valadez

• Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Labeled containers of milk for use in coffee drinks according to expiration dates.
• Followed health, safety and sanitation guidelines to pass state inspections.
• Ground beans for espresso shots according to individual customer specifications.
• Managed cash register and processed transactions with accuracy and integrity.
• Maintained calm demeanor during high-volume periods and special events.
• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
• Checked brewing equipment for proper functionality.
• Prepared and served hot or cold beverages.
• Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
• Input orders into point of sale system and handled customer payments.
• Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
• Monitored inventory levels of supplies and restocked when necessary.
• Described menu items to customers and suggested appealing products.

• Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
• Stocked shelves with fresh items daily.
• Adhered to health regulations regarding food handling and sanitation standards.
• Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
• Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
• Followed recipes and customer requests to prepare meals.
• Rotated product on shelves to ensure freshness.
• Sliced meats and cheeses and weighed deli items for customers.
• Assembled and served meals according to specific guest requirements.
• Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
• Maintained cleanliness of the deli area and equipment.
• Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
• Worked effectively in team environments to make the workplace more productive.

• Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
• Addressed customer needs, responding to specific requests.
• Rotated through series of different stations based on team needs.
• Participated in team meetings to discuss strategies for improvement.
• Assisted customers with product selection and ordering process.
• Developed positive customer relationships through friendly greeting and excellent service.
• Maintained positive working relationship with fellow staff and management.

Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.

• Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
• Sorted clean dishes in appropriate storage areas for easy and accessible use.
• Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.