Nicolas Vasco
Educational Public Relations Specialist
Memphis,TN
Summary
Dynamic professional with extensive experience at the University of Memphis, capable at managing high-volume communications and providing exceptional customer service. Trilingual in Spanish, Portuguese, and English, I excel in research and reporting while demonstrating strong verbal communication skills. Proven ability to thrive in fast-paced environments and support diverse teams effectively.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Assitant Switchboard Operator
University of Memphis
01.2025 - Current
- Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller''s needs.
- Connected callers with appropriate professional, department, or business.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Student Assistant
University of Memphis
08.2023 - 08.2024
- Applied more than a thousand students in the Intensive English for Internationals program at the University of Memphis.
- Assisted staff and students with Spanish and Portuguese interpretations.
- Communicated effectively to applicants about the program's policies and F-1 international student requirements.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
Front Desk Receptionist
University of Memphis
02.2023 - 08.2023
- Monitored the daily operations of the University Center, Rose Theater, and all conference and event services spaces.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Education
Bachelor of Professional Studies - Educational Public Relations
University of Memphis
Memphis, TN 05.2001 -
Bachelor of Science - National And Foreign Languages Education
National University of Chimborazo
Riobamba, Ecuador 05.2001 -
Skills
Social Media Management - Skilled in using Hootsuite and Canva to plan, publish, and optimize content strategies
Research and Writing - Skilled in gathering, analyzing, and synthesizing information to produce clear, concise written reports and content
Excellent verbal communication skills
Detailed oriented
Trilingual: Spanish, Portuguese, English
Versatile in dynamic environments
Certification
Social Media Marketing - Hootsuite Academy
Timeline
Assitant Switchboard Operator
University of Memphis
01.2025 - Current
Student Assistant
University of Memphis
08.2023 - 08.2024
Front Desk Receptionist
University of Memphis
02.2023 - 08.2023
Bachelor of Professional Studies - Educational Public Relations
University of Memphis
05.2001 -
Bachelor of Science - National And Foreign Languages Education
National University of Chimborazo
05.2001 -