Nicolas Vergara
San Jose,Ca
Summary
Experienced with providing exceptional customer service in fast-paced environment. Utilizes teamwork and communication skills to ensure timely and accurate order delivery. Knowledge of cash handling and customer interaction techniques to enhance service quality.
Overview
4
4
years of professional experience
Work History
Carhop (Team Member)
Sonic Drive-In
02.2022 - 01.2023
- Began employment during junior year of high school
- Developed strong people and customer service skills through daily interactions
- Built long-term relationships with first-time customers who became regulars
- Remembered customers’ names, vehicles, and usual orders
- Created a welcoming experience leading to repeat customers
- Earned appreciation beyond tips due to strong rapport
- Recognized for dependability, leading to promotion
Night Manager
Sonic Drive-In
01.2023 - 01.2024
- Promoted due to performance and leadership
- Managed night shifts while enrolled in high school
- Supervised staff, handled cash, and resolved issues
Full-Time Manager
Sonic Drive-In
02.2025 - 12.2025
- Transitioned into full-time management after early graduation
- Worked 45–55 hours per week including early mornings and late nights
- Highest paid manager across all stores owned by the owners
- Frequently called in to stabilize operations
Sales Consultant
Chevrolet Dealership
12.2024 - 02.2025
- Trained in prospecting, negotiation, and deal structuring
- Closed vehicle sales independently
- Gained experience in commission-based sales and customer follow-up
- Left role seeking a more stable long-term opportunity
General Manager
Sonic Drive-In
02.2025 - 12.2025
- Selected by ownership to return as General Manager
- Oversaw staffing, scheduling, inventory, cash handling, and performance
- Maintained operational stability and earned long-term trust
Education
High School Diploma -
Floresville High School
Floresville, TX12-2022
Skills
- Leadership
- Staff Supervision
- Customer Retention
- Sales & Negotiation
- Operations Management
- Reliability
- Cash Handling
- Time Management
- Good communication
- Strong work ethic
- Flexible schedule
Timeline
Full-Time Manager
Sonic Drive-In
02.2025 - 12.2025
General Manager
Sonic Drive-In
02.2025 - 12.2025
Sales Consultant
Chevrolet Dealership
12.2024 - 02.2025
Night Manager
Sonic Drive-In
01.2023 - 01.2024
Carhop (Team Member)
Sonic Drive-In
02.2022 - 01.2023
High School Diploma -
Floresville High School