Nicolas Woods
Benbrook
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
RV Service Technician
Blue Compass RV
Fort Worth
02.2024 - Current
- Performed routine maintenance on various RV systems.
- Diagnosed problems using specialized tools and equipment.
- Assisted customers in understanding RV repairs and maintenance needs.
- Ensured compliance with safety protocols during service tasks.
- Participated in training sessions to enhance technical skills and knowledge.
- Repaired interior components like floors, walls and ceilings of RVs using carpentry tools.
- Inspected and diagnosed mechanical, electrical and plumbing systems of recreational vehicles to identify repair needs.
- Managed shop jobs to complete work orders on time and keep tasks prioritized.
- RVTI Level 1 Certified.
- Victron Energy Solar Certified.
- Railroad Commission of Texas CNG installation and repair, motor/mobile fuel (ASME) dispenser, DOT cylinder filler certifications.
- Performed maintenance on mechanical systems such as pneumatics, hydraulics, conveyors, pumps and gearboxes.
Service Center Manager
Valvoline Instant Oil Change
Burleson
04.2021 - 02.2024
- Greeted customers and explained service options clearly and effectively.
- Helped manage inventory levels of oil products and supplies.
- Followed guidelines for vehicle inspections and maintenance procedures.
- Collaborated with staff to ensure efficient workflow during busy times.
- Streamlined operations processed to reduce labor costs and increase profits.
- Trained new employees on product knowledge, customer service techniques, and company policies.
- Maintained accurate records of customer interactions and transactions.
- Managed scheduling, monitoring performance and creating daily reports.
- Monitored inventory levels to ensure stock availability while minimizing excess inventory.
- Completed cyclical inventory accounts and investigated discrepancies.
- Monitored staff performance to ensure high standards of customer service were maintained at all times.
Education
Automotive Engineering
Lincoln Technical Institute
Grand Prairie, TX12-2020
Skills
- Mechanical troubleshooting
- Time management
- Analytical thinking
- Maintenance & repair
- Electrical diagnostics
- Attention to detail
- Multitasking
- Communication
- Shop math
- Highly motivated
Timeline
RV Service Technician
Blue Compass RV
02.2024 - Current
Service Center Manager
Valvoline Instant Oil Change
04.2021 - 02.2024
Automotive Engineering
Lincoln Technical Institute
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