Nicolasita / Nikki Coto

* Leadership skills: Training new employees for work positions allow staff to shadow me and take notes Then I Shadow employees until they feel confident I give a quiz at the end of the work week and we go over it together

• Issue and Conflict Resolution: I mediate employees and establish an action plan according to policies
• Strong Verbal Communication: I think before I speak, I'm an active listener, cautiously am aware of vocal tone, eye contact and clear verbal sentences
• Proactive: I always looking for answers before I ask for help I try to improve my work environment read over company policies and work expectations (Work smarter not harder)
• Managing Employee Relations: I manage to stay professional and keep personal life out of work unless concerning health or injury etc That conversation would be with my supervisor
• Staff Management: I am engaging and help out where needed but also, delegate to others I involve myself if I see others struggling I lead by example and follow company policies
• Scheduling and Coordinating: I see needs of the job I schedule according, even if it includes my extra efforts

• Employee Coaching and Motivation: I try to understand all learning styles when training and coordinate accordingly Give positive feedback and compliments
• Managing Terminations: I have no problem sitting with others and coming up with a comfortable action plan If the action plan is not met, we revisit the plan and sit with the employee to terminate or give a write up
• Managing Files and Records: I would keep a chart of up coming job state requirements for each staff and give a monthly heads up of what is due, where to go, pay for training or host a training
• Invoice & Budgeting: I keep a binder of receipts and invoices weekly I was given a monthly budget to provide activities and snacks i maintained within budget or under budget My supervisor was always pleased with that
• Overseeing Employees: I was never in the same place, always keep involved with staff and students Gave kind feedback and redirection if needed Always gave raises or promoted employees who met their goals or who wanted to succeed with in the company
• Job Assignments: I scheduled different job duties on a job board for all to see daily That gives staff and myself reason to hold everyone accountable for daily duties Also, to give staff the opportunity to do what they like or practise on what they might need to be better at