Jaretzy Nicolas
Memphis
Summary
Dynamic and results-oriented professional with a proven track record at Martinez Produce, adept in relationship management and strategy development. Excelled in enhancing student engagement as a Student Ambassador and improved financial performance through effective budget management. Skilled in problem-solving and data entry, consistently achieving goals with a focus on strategic solutions and client satisfaction.
Overview
4
4
years of professional experience
Work History
Student Ambassador
Office of First Generation Student Success
05.2024 - Current
- Participated in university marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including social media, print materials, and videos.
- Assisted at the Career Closet, which provided hundreds of students with free professional attire by managing organization and problem solving issues that arose in a timely manner.
- Supported student success by spending hours a week organizing clothes to prepare for the Career Closet
Manager
Martinez Produce
02.2023 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established performance goals for employees and team priorities.
- Maintained a professional demeanor by staying calm in unfortunate situations and looking at problems strategically.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Customer Services Assistant
Martinez Produce
03.2021 - 02.2023
- Performed inventory control, such as counting, and stocking merchandise.
- Developed strong relationships with clients by offering personalized assistance tailored to their individual needs and preferences.
- Translated documents, forms and other materials from English to Spanish and vice versa.
- Efficiently processed customer orders, returns, exchanges, and refunds according to established guidelines while maintaining accuracy and thoroughness.
- Worked to exceed company goals by personally going to the fields to restock produce as needed.
- Bagged produce, operated machinery, and scheduled pick ups.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Communicated with management when customer issues escalated and worked to find resolutions.
Education
Bachelor of Science - Mechanical Engineering
University of Memphis
Memphis, TN05.2028
Skills
- Student Engagement
- Relationship Management
- Data Entry
- Initiative-taking
- Administrator collaboration
- Problem-Solving
- Communication Management
- Strategy Development
- Information gathering and analysis
Languages
Spanish
Native or Bilingual
Timeline
Student Ambassador
Office of First Generation Student Success
05.2024 - Current
Manager
Martinez Produce
02.2023 - Current
Customer Services Assistant
Martinez Produce
03.2021 - 02.2023
Bachelor of Science - Mechanical Engineering
University of Memphis
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