Nicolas (Nico) Barrios
Austin,TX
Summary
Motivated and dependable Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/Bartender
Hops & Thyme
06.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Host
Flores Mexican Restaurant
02.2018 - 05.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
Education
Liberal Arts And General Studies
Austin Community College
Austin, TXHigh School Diploma -
Austin High School
Austin TX05.2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Service prioritization
- Food safety understanding
- Quality Control
- Food safety practices
- Order Accuracy
- Guest Relations Management
- Relationship Management
- Dining area maintenance
- Beverage Preparation
- Tableside Etiquette
- Guest Seating
- Menu presentation
- Team Player
- Reliable and Responsible
- Warm and Friendly
- Adaptable and Flexible
- Food handling
- Food and Beverage Service
Certification
- Texas Alcohol and Beverage (TABC) certification
- Food Handlers License
Gaming
Video game enthusiast who enjoys high-level console gaming with a regular team of friends and network of "gamers".
Timeline
Server/Bartender
Hops & Thyme
06.2020 - Current
Host
Flores Mexican Restaurant
02.2018 - 05.2020
Liberal Arts And General Studies
Austin Community College
High School Diploma -
Austin High School
- Texas Alcohol and Beverage (TABC) certification
- Food Handlers License
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