Nicolas A. Trott-Rewis

• Enhanced team performance with thorough training programs, leading to higher employee retention rates.
• Oversaw facility upgrades and expansions, ensuring seamless transition during periods of rapid growth or change.
• Reduced supply chain costs through effective vendor negotiations and inventory management optimization.
• Collaborated with executive leadership to align operations strategy with overall organizational goals.
• Championed sustainability efforts within the organization, reducing environmental impact while improving bottom-line results.
• Evaluated market trends to identify opportunities for business expansion and diversification of services offered.
• Fostered a culture of continuous improvement, encouraging innovation among the workforce.
• Spearheaded change management initiatives during periods of organizational restructuring or mergers/acquisitions integration.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Reported issues to higher management with great detail.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.

• Customer Service and satisfaction
• Assisted with special 'Member Only' events including wine dinners, corporate meetings, concerts and weddings
• Bartender mixologist and server at the clubs Cattleman’s Bar including breakfast, lunch and dinner service
• Assisted with monthly beverage inventories
• Assisted in drink menu and custom cocktails
• Key holder closing shift leader

• Worked closely with the Food and Beverage Director with serving up to 500+ people during club events
• Banquet Bartender
• Bistro service which included wine dinners and private catering events
• Brunch service

My work in outside operations included customer service and satisfaction, tournament preparation and execution, cart house organization and golf cart maintenance as well as range maintenance and setup and breakdown of the operation.

• Managed key areas of the club including the Locker Room, Fitness Center and Poolside
• Accountable for staff training, payroll and scheduling using the Paylocity payroll system
• Supervised daily sales of food and beverage in the Locker Room bar and poolside
• Provided superior customer service to members and guests in all areas managed
• Conducted monthly and annual inventories of liquor, towels and locker tags
• Maintained adequate supplies for all areas managed