Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Navarre Cardreon

Navarre

Summary

I am a Dynamic healthcare professional with 15+ years in medical office administration, patient care coordination, and medical sales. Proven success in home health, hospice, internal medicine, referral management, and medical office operations. Skilled in training, patient/provider engagement, EMR systems, and technology troubleshooting, with a strong track record of building relationships and driving results.

Overview

21
21
years of professional experience

Work History

Administrative Medical Assistant → Referral & Patient Care Coordinator

Niceville Medicine – Michael P. Roberts, MD, MS
01.2017 - Current
  • Managed new patient intake, labs, imaging, and care plans.
  • Educated patients on home health, hospice, and DME.
  • Coordinated referrals for internal medicine, focusing on geriatric and veteran populations.
  • Built strong relationships with home health agencies, hospice providers, and specialty clinics.
  • Trained all new employees on EMR software and office systems; served as designated IT resource.
  • Handled prior authorizations for VA, imaging, and specialist offices.

Sales Representative / Sales Trainer / Sales Lead

Mike Ioveeno – Eglin AFB & Nationwide
01.2011 - 01.2017
  • Promoted to trainer within 3 months; led nationwide sales training programs.
  • Delivered presentations and coached reps to exceed sales goals.
  • Organized hospital fundraising events, selling medical electronics and raising donations.

Insurance Specialist / Receptionist

Genesis OB/GYN
10.2010 - 02.2011
  • Managed insurance verification, scheduling, payments, and new patient intake.

Receptionist

Family Medicine Associates
07.2005 - 10.2010
  • Coordinated patient scheduling, new patient intake, and insurance authorizations.
  • Assisted staff with computer troubleshooting and administrative tasks.

Assistant Manager

Kirkland’s Home
01.2005 - 07.2008
  • Supervised staff, handled daily operations, and contributed to sales growth.

Education

High School Diploma -

Fort Walton Beach High School
01.2004

Health Information Technology Management - undefined

NWF
01.2012

Certificate in Billing & Coding - undefined

01.2012

Certified Medical Assistant & Medical Administration - undefined

CAPS Medical Insurance
Pensacola, FL
01.2007

Skills

  • Patient & Provider Engagement / Relationship Development
  • Referral Management & Care Coordination
  • Home Health, Hospice, DME Education
  • EMR & Office Systems Training / IT Support
  • Sales, Fundraising, & Staff Training
  • Scheduling, Multitasking & Deadline Management
  • Time management efficiency
  • Critical thinking
  • Organizational and planning skills
  • Professional telephone etiquette
  • Interpersonal relationship building

Timeline

Administrative Medical Assistant → Referral & Patient Care Coordinator

Niceville Medicine – Michael P. Roberts, MD, MS
01.2017 - Current

Sales Representative / Sales Trainer / Sales Lead

Mike Ioveeno – Eglin AFB & Nationwide
01.2011 - 01.2017

Insurance Specialist / Receptionist

Genesis OB/GYN
10.2010 - 02.2011

Receptionist

Family Medicine Associates
07.2005 - 10.2010

Assistant Manager

Kirkland’s Home
01.2005 - 07.2008

Health Information Technology Management - undefined

NWF

Certificate in Billing & Coding - undefined

Certified Medical Assistant & Medical Administration - undefined

CAPS Medical Insurance

High School Diploma -

Fort Walton Beach High School

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