Nicole Abukusumo

Project Manager with 10+ years leading marketing, digital, and creative initiatives, now focused on higher education and online learning delivery. Proven track record managing end-to-end program development, directing cross-functional teams, and delivering measurable results (30% revenue growth in 6 months). Strong experience in project scheduling, resource allocation, budget management, stakeholder engagement, quality assurance (accessibility, copyright), and prioritization under tight deadlines. Highly organized, consultative, and effective communicator;

available for hybrid work.

• Agile Certification, 2023 Coursera

• Supervised team of 16+ staff members.
• Documented and established 3 new business entities, planned launch, oversaw budgets, and led teams, which led to 30% increase in projected revenue.
• Achieved consistent account growth and customer satisfaction by completing 100% of tasks on time, on budget, with accuracy and efficiency.
• Researched and procured funding for projects that needed to offset costs.
• Established and led a successful global design and manufacturing company for over 8 years.

PROFESSIONAL RECOMMENDATIONS:

Alex Bommarito | Senior Account Manager

2024~2025, Alex was senior to Nicole but didn’t manage Nicole directly

• "Niki is a ray of sunshine on a cloudy day! I have had the honor of working closely with Niki to help deliver quality service to our clients. She brings organization, joy, and a can-do attitude to every project. Niki's combination of a strong work ethic and positivity makes her an amazing teammate. She doesn't hesitate to ask strategic questions that help her deliver the best results for any project and is always eager to learn new things. I highly recommend Niki!"

Karen Watts | Writer & Editor

2024~2025, Karen worked with Nicole on the same team

• "I had the pleasure of co-managing the content team at Metric Marketing alongside Niki, where she served as our Content Operations Manager | Project Manager. Working with Niki was an incredibly positive experience — she brought a rare combination of drive, organization, and team spirit that made our collaboration both seamless and productive. Niki was the operational backbone of our content team. Her ability to manage timelines, processes, and people with calm precision kept everything running smoothly, even during our busiest times. She approached every challenge with enthusiasm and a solution-oriented mindset, and I could always count on her to follow through with thoughtful execution. Whether we were tackling complex workflow improvements or solving day-to-day production hiccups, Niki was a steady, strategic partner. What I appreciated most was her genuine supportiveness — she’s a true team player who uplifts those around her. Her work ethic, reliability, and positive energy made her not just a strong colleague but a real asset to the entire organization. Any team would be lucky to have her."

Jennifer (Jenny) Silva | Content & Operations

2015~2025, Jenny reported to Nicole directly

• I worked for Niki at Ardis Inc. as a Copywriter and Operations Manager. She was supportive, and her feedback was always thoughtful, constructive, and fair, helping me grow without ever feeling discouraged. Niki had a clear vision, but was always open to collaboration, making every project feel like a genuine team effort. She communicated expectations clearly and respectfully, making her incredibly easy to work with. Even under tight deadlines or creative pivots, Niki maintained a calm, professional demeanor that kept our team grounded and focused. Anyone would be fortunate to have a manager with Niki's unique blend of empathy, clarity, leadership, and strong vision.

Laura Lorenzon Alvey | Client: Jewelry Buyer @ Sundance Catalog

2008~ 2020, Nicole was Laura’s client

• "Nicole is a pleasure to work with. Personable and relatable. In any business, relationships can make all the difference. Always appreciated Nicole’s work ethic and drive. When we needed product changes to meet margin needs, she always worked within requests and offered creative ideas and solutions. A rare talent."