Nicole Adams
Juneau,AK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Dock Representative
Holland America Princess
06.2023 - Current
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
Dental Assistant
Dr. Benjamin Gilbert
04.2021 - 12.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Prepared patient x-rays and images for dentist review.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Took dental images following strict patient protection rules, applying lead aprons.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
Education
Associate of Applied Science - Health Science
University of Alaska Southeast
Juneau, AK05.2021
Skills
- Client Service
Timeline
Dock Representative
Holland America Princess
06.2023 - Current
Dental Assistant
Dr. Benjamin Gilbert
04.2021 - 12.2021
Associate of Applied Science - Health Science
University of Alaska Southeast
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