Summary
Work History
Overview
Education
Skills
Certification
Languages
Timeline
Managed Application Stack
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Nicole Aglietti

Nicole Aglietti

Daphne,AL

Summary

ERP Application Administrator and IT Project Leader with 14+ years of progressive technical experience and 6+ years leading enterprise system implementations in manufacturing and healthcare environments. Primary owner and administrator of NetSuite ERP in a general aviation manufacturing organization, supporting Engineering, Supply Chain, Production, Finance, Quality, Customer Service, and Sales. Expert in ERP implementation, system configuration, role-based security, workflow optimization, data governance, integrations, and cross-functional process alignment. Strong background in infrastructure oversight, database management, and business continuity planning. Recognized for translating complex operational requirements into scalable technical solutions that improve efficiency, reporting accuracy, and executive visibility.

Work History

ERP Application Administrator & IT Project Manager

Continental Aerospace Technologies
Mobile, AL
11.2022 - Current
  • Led full lifecycle implementation and enterprise-wide deployment of NetSuite ERP across engineering, supply chain, manufacturing, finance, customer service, and sales.
  • Serve as primary NetSuite Administrator responsible for system configuration, workflows, saved searches, dashboards, custom fields, forms, SuiteScript customization, and release management.
  • Manage role-based access control, user provisioning, segregation of duties, and audit compliance controls.
  • Oversee data governance including data migration, CSV imports/exports, integrations, report validation, and ongoing data integrity initiatives.
  • Partner with executive leadership to develop KPI dashboards and automate operational and financial reporting.
  • Coordinate third-party integrations ensuring interoperability between ERP, MES systems, and production technologies.
  • Maintain sandbox testing, patch validation, and system performance monitoring.
  • Oversee IT infrastructure supporting manufacturing operations including servers, network systems, and production line technologies.
  • Developed disaster recovery and business continuity plans aligned with ERP resilience and operational continuity.

Client Project Specialist | Software Implementation

Televox
Mobile, AL
07.2015 - 11.2022
  • Led implementation of proprietary telecommunications software for hospitals and universities.
  • Managed full project lifecycle including requirements gathering, configuration, deployment, testing, and training.
  • Delivered end-user and IT staff training to support adoption and system proficiency.
  • Acted as primary client liaison, ensuring stakeholder alignment and high satisfaction.
  • Developed project plans, timelines, documentation, and compliance tracking.
  • Ensured HIPAA compliance for healthcare implementations.
  • Analyzed performance metrics and client feedback to support product optimization.

IT Project Manager (Contract)

University of South Alabama Hospital
Mobile, AL
07.2019 - 12.2019
  • Managed IT infrastructure projects supporting new clinic openings.
  • Oversaw deployment of servers, workstations, and network configurations.
  • Coordinated internal staff and third-party vendors to deliver compliant healthcare IT environments.
  • Ensured systems met HIPAA and healthcare IT regulatory standards.

IT Specialist I

AM/NS Calvert
Calvert, AL
01.2019 - 06.2019
  • Provided technical support in a steel manufacturing environment.
  • Supported PLC, SCADA, and HMI systems tied to industrial operations.
  • Maintained servers, workstations, backups, and basic network infrastructure.
  • Partnered with engineering and production teams to integrate new technologies.

Owner & Studio Manager

Paint & Sip Studio
Mobile, AL
03.2017 - 06.2020
  • Co-owned and operated small business overseeing budgeting, staffing, vendor contracts, marketing, and customer experience.
  • Managed financial reporting, scheduling, and operational strategy.
  • Led team of instructors and event staff.
  • Streamlined operational processes to improve efficiency in class scheduling and resource allocation.
  • Created marketing strategies to promote events, increasing community engagement and brand awareness.
  • Trained and mentored staff on best practices for customer service and studio operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Advanced Repair Agent (Geek Squad)

Best Buy
Spanish Fort, AL
05.2011 - 09.2017
  • Diagnosed and repaired hardware and software systems across consumer devices.
  • Performed OS installations, data recovery, and system configurations.
  • Provided technical consultation and customer training.
  • Managed warranty claims and vendor escalations.

Overview

15
15
years of professional experience
1
1
Certificate

Education

High School - College Prep with Distinction II

Daphne High School
Daphne, AL

Skills

  • ERP & Application Administration: NetSuite Administration, ERP Implementation, Workflow Configuration, Role-Based Security, Saved Searches, Dashboards & Reporting, SuiteScript, User Provisioning, Release Management, System Optimization, Data Governance, Integrations
  • Systems & Infrastructure: Active Directory, Azure, Server Hardware Implementation Management, Network Hardware Infrastructure Management, MES Systems, Production Systems Support, Disaster Recovery, Business Continuity
  • Data & Development: SQL, Database Management, CSV Imports/Exports, Data Migration, FoxPro, JavaScript, HTML, CSS, Freemarker
  • Project & Process Management: Agile & Waterfall Methodologies, Requirements Gathering, Stakeholder Management, Cross-Functional Leadership, Change Management, Vendor Management, Process Optimization

Certification

Lean Six Sigma - Yellow Belt | Auburn University

Feb 2026 - In Progress

Languages

Spanish
Native or Bilingual

Timeline

ERP Application Administrator & IT Project Manager

Continental Aerospace Technologies
11.2022 - Current

IT Project Manager (Contract)

University of South Alabama Hospital
07.2019 - 12.2019

IT Specialist I

AM/NS Calvert
01.2019 - 06.2019

Owner & Studio Manager

Paint & Sip Studio
03.2017 - 06.2020

Client Project Specialist | Software Implementation

Televox
07.2015 - 11.2022

Advanced Repair Agent (Geek Squad)

Best Buy
05.2011 - 09.2017

High School - College Prep with Distinction II

Daphne High School

Managed Application Stack

  • Netsuite
  • DOMO
  • ShipHawk
  • Tulip Interfaces
  • Descartes
  • In8sync
  • RFsmart Printing Solution
  • HouseCalls [Pro]
  • SharePoint