Nicole Ahee
Downsville,LA
Summary
I am an excellent multitasker, who is very professional and courteous in every interaction. My skills involve communication and action while delivering my personal service that is both professional and courteous with a positive attitude. I am an experienced team player who is always willing to do whatever is necessary to achieve the best possible results. Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
24
24
years of professional experience
Work History
Server/Crew Trainer
Texas Roadhouse
Monroe, LA
12.2021 - 01.2024
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Informed customers of daily specials and signature menu items.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided guests with a more personal service to provide a more experience
New Construction Cleaner
Holiday Inn Express Hotel Suites
Morgan City, LA
03.2015 - 03.2016
- Cleaned and maintained public areas for public use.
- Followed all health and safety standards while performing duties.
- Engaged in preparation work to ready worksite for installers.
- Provided support during move-in and move-out procedures as required.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Loading Dock Attendant
Home Improvement Outlet
West Monroe, LA
04.2013 - 02.2015
- Communicated with management regarding special requests to meet guests' needs.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Handled cash register transactions accurately while maintaining proper security measures.
- Conducted regular inventory checks to ensure adequate supplies are available.
- Resolved customer issues to maintain high standards of customer satisfaction.
- Greeted customers, answered their questions and provided them with assistance.
Manager
Lake Side Liqour
Hot Springs, AR
02.2000 - 11.2004
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Cashier Duties
- Bookkeeping and maintaining professional interactions
Education
Some College (No Degree) - General Studies
University of Louisiana At Monroe
Monroe, LASkills
- Sales Expertise
- Effective Customer Upselling
- Friendly and Courteous
- Safe Food Handling
- Guest Engagement
- Cash Handling
- Service Prioritization
Timeline
Server/Crew Trainer
Texas Roadhouse
12.2021 - 01.2024
New Construction Cleaner
Holiday Inn Express Hotel Suites
03.2015 - 03.2016
Loading Dock Attendant
Home Improvement Outlet
04.2013 - 02.2015
Manager
Lake Side Liqour
02.2000 - 11.2004
Some College (No Degree) - General Studies
University of Louisiana At Monroe
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