Nicole Alexander
Cameron Park,CA
Summary
Proven Office Manager/Administrative Assistant with a track record of enhancing efficiency at Saws Flooring by implementing robust filing systems and managing payroll with QuickBooks. Excelled in customer relations and problem resolution, showcasing exceptional multi-tasking and clear communication skills. Adept at fostering vendor relationships and ensuring regulatory compliance, significantly contributing to operational excellence. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Office Manager/Administrative Assistant
Saws Flooring
02.2009 - 09.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Payroll using Quickbooks
- Handled insurance and Liability renewals for business
Administrative Assistant
KD Designs
01.2004 - 04.2006
Education
Photography
Academy of Art University
San Francisco, CAHigh School Diploma -
Oak Ridge High School
El Dorado Hills, CA05.1995
Skills
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Scheduling and calendar management
- Billing
- Administrative Support
- Office Management
- Payroll Processing
- Bookkeeping
- Scheduling
- Scheduling Coordination
- Mail handling
- Documentation and control
- Regulatory Compliance
- Computer Skills
- Scheduling and Coordinating
- Decision-Making
- Problem Resolution
- Teamwork and Collaboration
- Good Judgment
Certification
Mastering Quickbooks
Timeline
Office Manager/Administrative Assistant
Saws Flooring
02.2009 - 09.2024
Administrative Assistant
KD Designs
01.2004 - 04.2006
Photography
Academy of Art University
High School Diploma -
Oak Ridge High School
Mastering Quickbooks
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