To secure a challenging position in the medical field where I can leverage my extensive knowledge and leadership experience, contributing to organizational success while pursuing opportunities for professional advancement and growth. Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 10 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Hi, I’m
NICOLE ALLARD
Brooklyn,NY
Summary
Overview
4
years of professional experience
Work History
New York Cancer & Blood Specialist (Affiliated with Memorial Sloan Kettering Cancer Center)
Site Supervisor
03.2021 - Current
Job overview
- Ensure accurate patient scheduling, including verification of authorizations, prior records, and necessary clinical documentation
- Collaborate with radiologists and technologists to resolve scheduling issues for MRI, CT scan, Mammography, PET Scan, and Ultrasound
- Manage daily schedules, addressing all tasks from radiologists, technologists, and supervisors efficiently
- Adhere to HIPAA guidelines while managing sensitive patient information and organizing the Onco inbox for assigned modalities
- Handle high-volume phone inquiries, resolve issues, and respond to emails promptly
- Enter data into the Centricity program and cover front desk operations, including patient check-ins and appointment scheduling for Radiology/Oncology and Medical/Oncology
- Responsible for uploading images via Ambra, burning radiology images using Infinite PACS, and coordinating appointments with Memorial Sloan Kettering’s Breast Surgery team.
RadNet Management – Lenox Hill Radiology
Site Imaging Manager
10.2020 - Current
Job overview
- Direct all center activities to ensure smooth and efficient operations, including patient flow, care, and quality assurance
- Manage a team of approximately 25 employees, overseeing staff activities such as scheduling, training, guidance, timecard approvals, and performance evaluations
- Develop and implement procedures and best practices to streamline operations, ensuring consistent productivity and knowledge among staff
- Optimize staff potential by motivating, challenging, and providing developmental and educational opportunities
- Conduct interviews and hire candidates for open positions, ensuring a high standard of staff quality
- Participate in operations and management meetings, contributing to strategic discussions and decisions
- Oversee equipment use and maintenance, ensuring optimal functionality and compliance with safety standards
- Maintain and manage the center's budget, effectively controlling costs and increasing revenue through efficient cash management
- Collaborate with the Marketing Team to support operations and enhance patient care
- Lead and participate in various projects as directed by management to improve operations and patient care quality.
Education
Bishop Loughlin HighschoolBrooklyn, NY
University Overview
Plaza CollegeQueens, NY
08.2024
University Overview
Skills
- Medical scheduling
- Microsoft Word
- EMR system
- Leadership
- Insurance Verification
- Customer service
- Payroll - ADP
- Medical Coding
- Supervising experience
- ICD-10
- Cpt coding medical terminology
- Patient Care radiology medical imaging
- Quality Assurance
- HIPPA
- EPIC computer system
- Team Supervision
- Site coordination
- Site Safety
Timeline
Site Supervisor
New York Cancer & Blood Specialist (Affiliated with Memorial Sloan Kettering Cancer Center)
03.2021 - Current
Site Imaging Manager
RadNet Management – Lenox Hill Radiology
10.2020 - Current
Bishop Loughlin Highschool
Plaza College
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