Nicole Allen

Responsible for managing the entire facility and directing production and maintenance goals within the plant.

Actively works with sales and service leadership teams setting appropriate expectations, resolving issues and ensuring on-time delivery of products.

Lead and develop a team of 5 supervisors and 100+ partners on two shifts including the maintenance department while processing for two locations.

Safety and Health Manager for the location with a #1 ranked audit score of 99% in the North Central Group in FY 23.

Achieved highest ergonomic improvements of 12 million motions saved through process improvements and partner accountability in FY 23.

Responsible for recruiting, hiring, and training a high performing team for the department with a 9.4% partner turnover.

Directly responsible for managing a $25 million P&L with a growth expectation of 11% and 24% profit line.

Oversee all CapEx projects while negotiating with outside contractors and safety regulations.

Responsible for Reliability and Operational Excellence Program. Achieved #1 ranked audit score of 98% in North Central Group in FY 23.

Plan and execute all location events focusing on partner endearment and engagement.

Responsible for coordinating philanthropic relationships within the community.

Directly responsible for $16 million in revenue from 1900 customers with lowest lost business in group of 2.9%

Build and maintain relationships with customer base.

Lead an award winning team of 2 supervisors and 20 service-sales partners.

Secured current business by negotiating and renewing existing contracts.

Responsible for training sales techniques to the entire department to grow the business

Achieved 100% participation in Program Max growth programs.

Managed location fleet budget and safety compliance within the company's corporate policies and IL state regulations.

Chosen to lead the Service Staffing Board for the North Central Group in FY 19.

Chosen to be the Brand Ambassador for the location.

Director for 22 managers including 300+ team members in Central/Southern Illinois.

Responsible for all management recruiting, training, and ongoing development.

Prepared aggressive, yet attainable, budgets for sales, labor and controllable expenses on monthly and annual basis of over $10 million.

Prepared development plans and quarterly performance reviews for all managers including merit recommendations.

Increased sales over 12% with responsible profit through community involvement and improved operations.

Surpassed the corporate average in guest satisfaction scores and profit margins.

Built positive business relationships with community members including fundraisers utilizing the Give back program for American Cancer society, St. Jude, and the Children's Hospital of Illinois.

Successfully led operations in Chicago Land area.

Chosen by Director of Midwest Operations and HR to conduct management interviews and testing for over 27 locations.

Conducted quarterly financial audits for all Chicago Land locations reporting to Vice President.

Mentored by Director of Operations to manage and guide a region of 8 locations.

Chosen to facilitate "Enabling People for Leadership"seminar at corporate office in Texas for new management trainees.

Initiated successful Supervisor Development Program in Chicago land area.

Managed a $5 million budget with 110+ employees.

Selected to open a new location including hiring of 100+ employees, facilitating all training and scheduling of all departments, vendor set-up, installation of equipment and community relations.

Achieved top 10% in balanced Scorecard results each year becoming a Circle fo excellence location.