NICOLE ALVARADO

• Maintain original leases and renewal documents in digital and hardcopy format for property management office.
• Handle tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Monitor progress of construction and maintenance projects and notify appropriate individuals of project updates, delays, and schedule changes.
• Communicate effectively with owners, residents, and on-site associates.
• Complete final move-out walk-throughs with tenants to identify required repairs.
• Track and processed changes within the project using Buildium software.
• Monitor progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Complete final move-out walk-throughs with tenants to identify required repairs.
• Maintain original leases and renewal documents in digital and hardcopy format for property management office.
• Handle tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Provided high level administrative office support and oversight of general office operations for an office of 60+ employees.

• Managed internal event planning and business travel.
• Prepared and edited correspondence, communications, presentations etc.
• Filed and retrieved documents.
• Maintained kitchens, conference rooms and stockrooms.
• Answered and managed incoming calls as well as received and interfaced with incoming visitors, clients and field staff.
• Acted as the interim Office Manager and backup for Accounting for 8 months while the company worked to fill the positions.

• Provided high level administrative support to a team of Program and Project Managers working on a seven acre, multi-stakeholder and community construction project (Triton Pavilion).
• Heavy calendar management, event planning and scheduling of multi-stakeholder meetings that often required the Chancellor, EVC and other major players on campus.
• Tracked and processed changes within the project using e-builder software.
• Managed travel, mileage and expense reimbursements using Blink and other departmental resources.
• Assisted in training two TES employees during my time in the department.

• Provided high level administrative support as the interim Executive Assistant to the Director of Real Estate and Real Estate staff.
• Handled day-to-day department operations which include, reception, office communications, purchasing, receiving, travel coordination, travel reconciliation and expenses.
• Heavy calendar management, scheduling and coordination of meetings with University departments, non-University parties and clients.
• Responsible for the circulation and tracking of Regents Items for campus leadership review/approval.
• Managed,d tracked and reported all pending construction issues and scheduled multiple essential services to support the Real Estate departments office move.

Company Overview: a Fortune 100 law firm

• Oversaw all facets of facilities management for a Fortune 100 law firm of over 200 employees.
• Managed all short and long-term construction projects, including cost estimates and analysis.
• Hired, supervised and mentored facilities, reception and conference center staff.
• Prepared and implemented the firm's facilities and operating budget.
• Put into operation the emergency response team for the office as well as helped develop the firm's crisis handbook and training schedule.
• Transformed outdated, client facing office space into high end space our partners and clients were enthusiastic to use.
• Handled all design aspects of the project and brought in vendors and trade-specialists who could accomplish the given vision within the budget provided.
• Through researching and finding discrepancies within the lease agreement, discovered the firm was being overcharged by Property Management; ultimately saved the firm approximately $30,000.
• Recognized as part of a successful team sent to set up a new Cooley office ready for business with equipment, employees, and vendors on the East Coast.
• A Fortune 100 law firm

• Managed daily operations, maintenance of equipment, break rooms, mailroom, copy center and office suite for a large law office.
• Established vendor contracts.
• Maintained and purchased all office supplies.
• Managed security and building access.
• Handled all incoming and outgoing mail and package deliveries.
• Served as the central point of contact for all outside vendors and property management.
• Responsible for new hire onboarding.
• Served as backup receptionist and catering clerk.