Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nicole Alvarez

Deland

Summary

Dynamic and results-driven professional with extensive experience at HCA Florida Osceola Hospital. Proven expertise in bathroom and kitchen cleaning, coupled with strong communication skills. Achieved high cleanliness ratings by exceeding performance standards and fostering teamwork. Committed to maintaining safety and efficiency while restocking supplies and managing waste disposal effectively.

Overview

4
4
years of professional experience

Work History

Salesperson

Deland Kia
01.2024 - 02.2025
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.

Salesperson

AT&T
10.2022 - 12.2023
  • Sales representative, I had to sell as much as possible to a client between data service, cell phone, smart watch, DirecTV, tablet, accessories, insurance for cell phones and any other smart device.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Every time there was a slow day I had a list of clients that I called to offer them new promotions, or close pending sales.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Housekeeping Cleaner

HCA Florida Osceola Hopital
03.2021 - 10.2022
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
  • Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.

Waitress

Palacio Chino
04.2021 - 11.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Education

Lyman High School
Longwood, FL
2021

Skills

  • Bathroom cleaning
  • Kitchen cleaning
  • Waste disposal
  • Proper chemical usage
  • Communication
  • Restocking supplies

Languages

Spanish
Native or Bilingual

Timeline

Salesperson

Deland Kia
01.2024 - 02.2025

Salesperson

AT&T
10.2022 - 12.2023

Waitress

Palacio Chino
04.2021 - 11.2023

Housekeeping Cleaner

HCA Florida Osceola Hopital
03.2021 - 10.2022

Lyman High School

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Nicole Alvarez