NICOLE ALVAREZ
Teaneck
Summary
Dynamic food service professional with extensive experience at Moe's Southwestern Grill, excelling in customer service and teamwork. Proven ability to manage cash transactions accurately while maintaining a clean and organized environment. Skilled in food safety regulations and adept at problem-solving, ensuring customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Moes Southwestern Grill
Paramus
11.2025 - Current
- Prepared food items following safety and health regulations.
- Guided customers in menu selections and accommodated special requests to enhance dining experience.
- Operated kitchen equipment to cook and assemble meals.
- Coordinated with team members to optimize service flow and deliver timely meals.
- Stocked supplies and organized inventory for daily operations.
- Handled cash transactions and processed customer payments accurately.
- Supported training of new staff on food preparation procedures.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Executed food service tasks, including preparation and cooking.
- Thoroughly cleaned kitchen areas, equipment, and utensils to maintain hygiene standards.
- Maintained order and cleanliness of work areas to conform with health codes.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Set up, restocked and cleaned dining areas.
- Greeted customers upon arrival in the dining area.
- Maintained professional demeanor during interactions with customers and co-workers.
- Organized take-out orders for customers who requested them.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Supervised daily operations and team activities to ensure efficiency.
- Conducted performance evaluations and provided constructive feedback.
- Facilitated communication between teams to streamline tasks and resolve issues.
- Monitored equipment usage and performed routine maintenance checks.
- Addressed and resolved customer complaints promptly, ensuring high levels of satisfaction.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Hair Braider
Mimis braids wicks locs
Passaic
06.2025 - Current
- Styled and braided hair, enhancing clients' appearance with diverse techniques and styles.
- Consulted with clients to personalize looks, ensuring satisfaction and repeat business.
- Applied hair care products, optimizing styling results and promoting hair health.
- Educated clients on hair maintenance and care tips post-styling.
- Collaborated with team members to ensure smooth operations during peak hours.
- Managed appointment scheduling to optimize client flow and service delivery.
- Arrived punctually for appointments and adhered to given schedules.
Valet Parking
Towne Park
Englewood
08.2024 - 03.2025
- Delivered exceptional customer service during vehicle parking and retrieval at a busy entertainment venue.
- Ensured safety of vehicles and valuables while performing valet duties.
- Greeted customers upon arrival and provided parking instructions.
- Processed payments by issuing receipts and valet parking tickets to ensure accurate transaction records.
- Coordinated with bell staff to assist customers with luggage storage, valet parking services, and package handling.
- Supervised valet parking attendants who were responsible for retrieving cars from designated areas on request by customers.
- Recorded and posted payments collected for valet parking services.
- Maintained an orderly appearance of the lot by sweeping leaves, picking up trash, and removing debris from parking spaces.
- Cultivated partnerships with local businesses to enhance visibility and utilization of valet services.
Cashier/Customer Service
The Raw Squeeze
05.2023 - 08.2023
- Delivered exceptional customer service by addressing inquiries and resolving complaints.
- Processed customer transactions efficiently while managing cash register operations.
- Handled cash, credit, and digital payments while ensuring security protocols were followed.
- Managed high volumes of customer traffic during peak hours while ensuring efficient service.
- Maintained clean, organized cashier area to improve customer satisfaction.
- Maintained cleanliness and organization of cashier station to enhance workflow.
- Assisted management with various tasks to support team operations.
- Restocked inventory to support consistent product availability for customers.
Volunteer
Holy Name Hospital
Teaneck
05.2023 - 08.2023
- Transported patients with mobility needs in busy hospital, enhancing patient comfort and care experience.
- Coordinated with hospital staff to facilitate timely patient transfers, contributing to overall workflow efficiency.
- Interacted with patients, families, and healthcare providers, effectively addressing concerns and ensuring clear communication.
- Successfully completed training in patient transport protocols and safety measures.
Cashier
Dunkin' Donuts
Teaneck
06.2022 - 10.2022
- Managed cash, credit, and debit transactions with precision, ensuring accuracy and security.
- Operated cash register, processing customer transactions swiftly to enhance customer satisfaction.
- Delivered friendly, attentive customer service in fast-paced retail environment, fostering positive shopping experiences.
- Resolved customer complaints and issues in a professional manner.
- Ensured checkout area remained clean and organized throughout shifts.
- Assisted with stocking shelves and organizing merchandise.
Education
ASSOCIATES - Business
Bergen Community College
Paramus, NJ12-2027
HIGH SCHOOL DIPLOMA - SCIENCE
Teaneck High School
Teaneck, NJ06.2024
Skills
- Food Service
- Barista Experience
- Cashiering
- Cash register
- Customer Service
- Inventory management
- Stocking
- Food tray assembly
- Quality control
- Menu memorization
- Equipment operation
- Driving
- Sales techniques
- Communication
- Time management
- Teamwork
- Adaptability
- Problem-solving
- Problem resolution
- Attention to detail
- Negotiation
- Computer proficiency
- Diversity collaboration
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Food Service Worker
Moes Southwestern Grill
11.2025 - Current
Hair Braider
Mimis braids wicks locs
06.2025 - Current
Valet Parking
Towne Park
08.2024 - 03.2025
Cashier/Customer Service
The Raw Squeeze
05.2023 - 08.2023
Volunteer
Holy Name Hospital
05.2023 - 08.2023
Cashier
Dunkin' Donuts
06.2022 - 10.2022
ASSOCIATES - Business
Bergen Community College
HIGH SCHOOL DIPLOMA - SCIENCE
Teaneck High School