Nicole A. Malveaux
Cincinnati
Summary
Dynamic, results-oriented professional with a strong track record of leading high-performing teams and executing strategic initiatives that drive organizational growth. Expertise in directing cross-functional projects that achieve significant process improvements and enhance operational efficiencies. Proven ability to cultivate collaborative environments through exceptional leadership and communication skills, consistently delivering impactful results aligned with business objectives. Committed to driving success through innovative solutions and a focus on continuous improvement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Strategic Director, Family & Community Services
4C for Children
01.2024 - Current
- Accountable for service areas and funders related to child care referrals, children services hub, parent education and community outreach.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Analyze internal and external factors and evaluation results, including conducting needs assessments and feedback gathering, to make systematic changes in the delivery of agency services, as needed.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Led cross-functional teams to develop and implement strategic initiatives enhancing operational efficiency.
- Oversaw budget management, ensuring optimal resource allocation across departments.
- Collaborated with stakeholders to align organizational goals with operational strategies and performance metrics.
- Drove process improvements resulting in enhanced productivity and reduced costs across multiple projects.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Supported team through 871 child care referrals in FY25, with 86% of families securing child care.
Manager, Quality Programs
4C for Children
01.2023 - 01.2024
- Responsible for the Cincinnati area as Manager for 4C’s SUTQ technical assistance and 4C’s work in Cincinnati’s Preschool Promise.
- Worked alongside Information Systems to ensure proper data collection and analysis
- Provided supervision, support, mentoring and modeling to meet project expectations including SUTQ technical assistance.
- Supported staff in professional development, problem solving, systems creation, and quality improvement.
- Implemented performance metrics to assess project success, driving continuous improvement initiatives across the organization.
- Streamlined processes and workflows, resulting in improved resource allocation and project delivery timelines.
Regional Coordinator
Miami Valley Child Development
01.2022 - 01.2023
- Demonstrated strong leadership to ensure quality services for children and families through comprehensive strategies and team communication.
- Analyzed and used program data to support growth and development for children and families within regional area and for agency.
- Ensured all enrollment applications, screenings, assessments, and data/documentation were completed accordingly, to support growth and development of children and families
- Provided regular updates to senior management on regional progress, challenges, and opportunities for improvement.
- Established a positive work environment that encouraged teamwork and facilitated open communication among team members.
- Ensure child and family curriculum fidelity through training and technical assistance in ECE and PFCE.
- Managed compliance with state regulations, ensuring adherence to quality standards.
- Managed 50 staff daily
Site Manager
Community Development Institute
01.2020 - 01.2022
- Modeled and required exemplary leadership and accountability from program management teams in delivering high-quality services.
- Prepared budget projections, one-time, COLA and other funding applications.
- Co-created and assessed initial program design and organizational structures to ensure fiscal efficiency.
- Conducted program assessment and development activities including staffing patterns and program redesign, by using organizational change processes.
- Used the current Head Start monitoring protocols and program data to verify program status.
- Analyzed training needs and conduct professional development trainings on various topics
- Implement employee recruitment processes using job board searches
- Use employee data to identify staffing trends
- Managed sites in South Carolina, with 40 employees, and Illinois, with 120 employees, simultaneously.
Head Start Program Director
Save the Children Head Start
01.2013 - 01.2020
- Wrote, edited, reviewed and developed grants, reports, summaries, and other written materials vital to ongoing operation of the program
- Provided leadership and direction in the creation of structure and processes to manage the program’s activity and growth.
- Implemented major plans, standards, and procedures
- Ensured compliance in all program and agency operations, ensuring all federal and state regulations were met.
- Stayed abreast of changes to federal requirements through research.
- Conducted monthly data meetings to collect, review and analyze data to monitor and problem-solve such areas as, average daily attendance, child growth benchmarks, and financial expenditures.
- Led program through self-assessment process to determine areas where program was succeeding in reaching goals and determined any quality improvement processes needed to be successful.
- Led organization through annual community needs assessment and data review to determine program goals necessary to increase program effectiveness.
- Increased organizational momentum and effectiveness through detailed business practices and policy improvements.
- Prepared program annual report by sharing verified data in kindergarten readiness scores, sources of funding, budgetary expenditures, gifts of in-kind, community and self-assessment results, as well as program goal successes and updates.
- Collaborated with community partners to secure resources for program expansion.
- Led program development initiatives to enhance early childhood education outcomes.
- Provided educational and family related to services to over 800 children and families
HR/Fiscal Coordinator
Save the Children Head Start
01.2011 - 01.2013
- Oversaw budget management processes, ensuring compliance with federal and state funding requirements.
- Developed and implemented financial reporting systems to enhance transparency and accuracy.
- Analyzed program expenditures, identifying areas for cost savings and resource optimization.
- Streamlined grant application processes, enhancing efficiency in securing funding for program initiatives.
- Collaborated with department heads to develop fiscally responsible budgets aligned with organizational goals.
- Assisted in financial forecasting, providing valuable insights for strategic planning efforts.
- Managed procurement processes from start to finish, ensuring transparency, cost-effectiveness, and adherence to established guidelines.
- Supported grant applications by developing comprehensive budgets and ensuring proper allocation of funds upon receipt.
- Responsible for staff recruitment, interviews, and new hire orientation.
- Created a system for establishing and maintaining a personnel records for each employee.
- Created employee safeguarding processes.
- Processed employee payroll
- Developed employee handbook, to include workplace standards
- Implemented benefits enrollment process
- Reduced staff turnover by 15%
Education
Master of Science - Adult Education and Training
University of Phoenix
Phoenix, AZBachelor of Science - Business Management
University of Phoenix
Phoenix, AZ01.2021
Skills
- Long-term strategic planning
- Leadership and mentoring
- Strong written communication skills
- Strategic decision-making
- People management
- Operations management
- Financial management
- Analytical thinking
Accomplishments
- Documented and resolved health and safety violations which led to a better quality of service for children and families.
- Achieved data monitoring systems by introducing ChildPlus software for child data collection and analyzation.
Affiliations
National Association of Leadership and Success
National Association of University Women
National Convention of Gospel Choirs and Choruses
Certification
- Johnson & Johnson Head Start Leaders Fellowship - 2015
- Family Service Credential, The Portage Project - 2017
Timeline
Strategic Director, Family & Community Services
4C for Children
01.2024 - Current
Manager, Quality Programs
4C for Children
01.2023 - 01.2024
Regional Coordinator
Miami Valley Child Development
01.2022 - 01.2023
Site Manager
Community Development Institute
01.2020 - 01.2022
Head Start Program Director
Save the Children Head Start
01.2013 - 01.2020
HR/Fiscal Coordinator
Save the Children Head Start
01.2011 - 01.2013
Master of Science - Adult Education and Training
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
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