Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Nicole Amaya-Romero

Sterling,VA

Summary

Kind and cheerful babysitter with 6 years of experience nurturing and caring for children. Successful at directing playtime, enforcing positive behavior and applying behavior as well as keeping children entertained with fun activities. Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Careful Computer Operator trusted to accept, process and safeguard internal and customer data. Responsible monitor of on-site and network processing performance. Dedicated to securing every data provided.

Overview

4
4
years of professional experience

Work History

Family Nanny

Family Friend Members
Sterling, VA
07.2022 - Current
  • Traveled with family to help with vacation activities and childcare.
  • Took children to and from school and extra-curricular activities.
  • Engaged in after-school activities by assisting with sports practice and homework assignments.
  • Administered medication and minor first aid to sick and injured children.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Incorporated music and art activities to encourage creativity and expression.
  • Helped prepare and serve nutritionally balanced meals and snacks for children.
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.

Security Officer

Allied Universal Security Services
Sterling, VA
03.2023 - 07.2024
  • Devised automation, backup and recovery protocols to preserve and safeguard data.
  • Analyzed project requirements to find bugs and eliminate issues.
  • Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources.
  • Installed, configured and maintained computer hardware and software systems.
  • Performed data entry tasks, including updating customer information in databases.
  • Created detailed reports on system usage, performance metrics and other related data points.
  • Analyzed log files for any suspicious activity that could indicate a breach of security protocols.
  • Updated hardware, software and security protections with latest standards.

Cashier/Trampoline Supervisor

Zavazone
Sterling, VA
07.2023 - 12.2023
  • Ensured safety of all trampoline users by enforcing rules and regulations.
  • Monitored jumpers to prevent unsafe behavior, such as double bouncing or flipping.
  • Conducted maintenance on trampolines, including checking springs and mat tension.
  • Inspected equipment regularly to ensure it meets industry standards for safety and performance.
  • Checked seatbelts of riders to maximize safety and manage risk.
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
  • Pulled down safety bars and secured riders according to specified attraction details.
  • Sold tickets and collected additional fees from customers for special services.
  • Closed down rides with faulty equipment and notified supervisor.
  • Welcomed, greeted and interacted with members and guests and verified proper equipment operation.

Cashier

Brown's Nissan
Sterling, VA
07.2021 - 07.2022
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Verified and recorded cash totals from daily receipts.
  • Performed currency exchange, cashed checks, and issued money orders.
  • Created WORD and Data Bars to minimize discrepancies and streamline process.
  • Organized and filed documents according to established procedures.
  • Processed incoming mail by sorting, batching, and distributing documents for filing.
  • Answered inquiries regarding filed materials or their location within the system.
  • Handled confidential material with discretion in accordance with company regulations.
  • Provided support during document imaging projects by preparing paper records for scanning.
  • Scanned and filed forms, reports, correspondence and receipts.
  • Updated daily logs for tracking file movements.

Cashier Team Lead

Kung Fu Tea
Sterling, VA
05.2020 - 01.2022
  • Greeted customers and took orders for coffee drinks, food items, and other hot/cold beverages.
  • Prepared specialty tea drinks such as refreshers, matcha, organic no sugar or dairy products, smoothies/milkshakes, milk tea and boba for any holiday or sponsors aside of our regular menu
  • Operated cash registers to process customer payments and input orders into point of sale system.
  • Stocked shelves with ingredients needed to make drinks, such as tea, syrups, toppings and less common preparations. Monitored inventory levels.
  • Weighed, ground and packed tea leafs, tea branches and made any milkcap or measured toppings for customer purchase.
  • Checked brewing, shakers, blender equipment for proper functionality.
  • Wrapped, labeled and dated beverage items for sale.
  • Demonstrated techniques on using multiple beverage machines with new team members. Trained new baristas.
  • Washed and cleaned machinery to remove mineral, hard water deposits and wiping down counters, washing dishes, cleaning floors and trash out.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Communicated with customers to take beverage orders and offer recommendations based on taste preferences or allergies even catering events.

Education

High School Diploma -

Broadrun High School
Ashburn, VA
06-2022

Skills

  • Family Support
  • Educational Support
  • Activities Planning
  • Academic Support
  • Meal Preparation
  • First Aid
  • Safety awareness
  • Special Needs Care
  • Tea expertise
  • Beverage Preparation
  • Opening and closing duties
  • Menu Memorization
  • Cash Handling
  • Up-selling
  • Performance Improvement
  • Inventory Management
  • Conversant in English, Spanish, & ASL
  • Friendly and outgoing
  • Speedy and efficient
  • New Hire Training
  • Cash Register Operation
  • Sales expertise
  • Menu knowledge
  • Technical Analysis
  • Log updates
  • Technical Troubleshooting
  • Security Updates
  • Hardware and software updates
  • Data Entry
  • Hardware and software installation
  • Data Management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
ASL
Limited
French
Elementary

Affiliations

  • Thunder Buddies- I participated in afterschool activities helping special needs with advance help with their academic experience, example cooking bake goods or assisting in afterschool shopping and public outdoor areas for 3 years
  • Dominion wrestling/ Broad-Run weightlifting - freshman year i did a year of wrestling as well as my last year at my graduate school i did a year of weightlifting.
  • Free-time - I love listening to music, I do multiple art projects and not one specific art style including writing, I do self learning whether its studying french or different forms of religions and i love going on outdoor journeys or car drives.

Timeline

Cashier/Trampoline Supervisor

Zavazone
07.2023 - 12.2023

Security Officer

Allied Universal Security Services
03.2023 - 07.2024

Family Nanny

Family Friend Members
07.2022 - Current

Cashier

Brown's Nissan
07.2021 - 07.2022

Cashier Team Lead

Kung Fu Tea
05.2020 - 01.2022

High School Diploma -

Broadrun High School

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Nicole Amaya-Romero