Nicole Ammons

• Successfully implemented project Management platform.

• Create detailed timelines for each project and adjust as needed.

• Maintain project schedules, manage deadlines and adjust workflow as needed; across internal and offshore team based on changing objectives, specifications and staff availability.

• Schedule and lead daily and weekly status meetings to ensure all team members are current with project status and that project remains on time.

• Provide outstanding service to client through effective communication and prompt issue resolution to facilitate future business opportunities.

• Increased organization efficiencies and implementation of standardization of best practices.

• Served as SME for implementing multiple new/existing clients with pharmacy and member reimbursement payment products offered by Optum.

• Liaise with print vendors on client implementations and manage the

production of such projects.

• Manage and perform all aspects of client implementations including project management, develop custom timelines, perform the appropriate data quality assurance steps, bank testing, provide post-implementation support, closely monitoring project status and success throughout the entirety of the project.

• Facilitate and participate in weekly meetings, tracking project status, issues, deliverables and timelines.

• Collaborate with external print vendors, internal operational functional

teams and account management staff to support multiple clients.

• Execute and oversee all business practices at location.

• Create and implement marketing plans to improve sales, growing in each

consecutive year.

• Built a strong client base through promotional marketing, social media and excellent customer service.

• Effectively manage merchandise including buying, receiving, maintaining POS, and completing inventories.

• Responsible for managing Visual Media production of new product launches and existing product updates for various high-end beauty brands in MAC, Sephora, Macy's and Nordstrom stores.

• Managed cross-functional planning and coordination of print, production, budgets, delivery timetables and current status of all projects from conception through delivery.

• Liaise with Brands, internal creative, production teams and other

stakeholders to define product launch scheduling and lifecycle management.

• Developed and maintained project documentation including estimates, project plans, SOWs, change requests, and status reports. Monitored potential risks and implement mitigation plans to keep projects on time and within budget

• Manage the creative production of marketing collateral including, not limited to print, OOH and digital projects through the studio for various clients.

• Responsible for creating and executing project work plans and revising as needed to accommodate changing priorities and job requirements.

• Route and traffic projects through the creative studio process and to clients; ensure copy and visual asset delivery meet project deadlines and that all necessary approvals are obtained.

• Liaise between clients, internal creative, production teams and other

internal stakeholders. Track projects through the workflow process;

identifying and updating status, deadlines and next steps.

• Manage final releases including uploading to Adobe DAM and other shared servers.

• Managed various print and e-commerce product sampling with consumer-facing print collateral, banner ads, micro-sites, email marketing and other integrations for new product launches or relaunch campaigns.

• Supported launch strategy implementation and facilitate collaboration between departments throughout the organization.

• Gather project requirements and perform procurement and project

management of campaigns or projects with understanding of the project

objectives.

• Responsible for gathering project requirements, estimating, issuing purchase orders, closing invoices, delivery tracking for all projects and maintaining ethical vendor relationships.

• Responsible for managing, the production of printed materials for various monthly direct mail and insert promotions.

• Create, or assist in the creation of print collateral ranging from direct mail, statement inserts, package inserts and marketing materials.

• Responsible for preparing all files for printers. Review, edit, traffic and

routing proofs internally for final approval.

• Liaise with printers, and other outside vendors/resources for cost estimates on projects, and manage the production of such projects.

• Responsible for the coordination of all drop shipments – interfacing with outside vendors, insertion facilities, warehouses and key departments.

• Compile weekly status reports that reflect prioritizing, status, progress and updates of all projects.

• Attend press checks when necessary.

• Assisted with creating timelines and coordinating routing of project material to internal team.

• Responsible for generating quotes and entry into a customer-facing document, incorporating all information.

• Supported project managers in preparing timelines, coordinated routing of project material, weekly status meeting and follow-up actions.

• Performed administrative functions including record management and production of reports and spreadsheets