Nicole Amoako

• - Selected to receive 1:1 mentoring and coaching by Elevate’s Sales Instructors.
• - Set net new appointments using outbound email, call, and social sequences with Hubspot, Outplay, and Salesloft.
• - Qualified opportunities and practiced closing tactics to lead effective discovery calls and move appointments to close.
• - Developed and optimized my cold call techniques, objection handling, email, call, and social outbound sequences. Became proficient in the modern tech stack, including Hubspot, LeadIQ, Slack, Salesloft, and Vidyard to prospect and deliver weekly activity and appointment reports effectively.

• Identified and addressed concerns of incoming students and parents.
• Used data to monitor students' progress and recommend solutions for improvement.
• Maintained positive relationships with students, faculty, alumni, and administration.
• Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
• Developed and implemented individualized behavior plans to assist students with achieving academic and behavioral goals.

As a Consultant, provided health and wellness coaching to support 200+ clients in accomplishing desired weight loss goals by selecting the right weight loss program to achieve better outcomes. Engaged in marketing and community outreach activities to advocate for health and wellness services.● Achieved 92% client satisfaction score while ensuring delivery of high-quality services; accomplished maximum customer satisfaction by providing best-in-class service. ● Supported the Manager in overseeing staff activities and evaluating day-to-day performance; drove a 17% increase in sales and compact store visits by recommending meaningful health and wellness solutions to clients.

• Committed to delivering excellent customer service while working in a fast-paced environment.

• Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
• Provided support and guidance to students experiencing academic and personal troubles.
• Determined validity and reliability of data gathering methods.
• Consulted with students to advise on topic selection, appropriateness and academic value.
• Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
• Received and reviewed transcripts to determine eligibility for admission to college or specific programs.
• Provided support and assistance to curriculum development professionals for [Type] and information systems.
• Mentored students, offering advice and support on topic selection, appropriateness and academic value.