NICOLE ANDONELOS
Kings Park,USA
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Premier Womens Health
06.2023 - Current
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Waitress
Dirty Taco & Tequila
04.2019 - Current
- To ensure the highest quality of customer service is provided
- Responsible for showing up on time to work and always being prepared
- Keep a clean and safe working environment
- Be respectful to all other employees
- Provide consistent customer service
- Provide customer service to buyers
- Kept records of daily sales
- Responsible for closing up the store and keeping it clean
- Kept an organized and well cleaned counter top
- Respectful to everyone in charge of money in register and closing up the restaurant with having a clean closing routine
- Excellent customer service and interpersonal communication skills
- Works well with others and respectful to everyone
- Always interested in the medical field
- A lot of experience with customer service and knowing how to handle certain situations
- Fun and active personality which takes a big role in dealing with good service and communication
Worked on schedule
12.2022 - 06.2023
Externship
CITY MD
10.2022 - 11.2022
- Prepared treatment rooms for examinations, keeping the rooms stocked, neat, and clean
- Recorded patients medical history, vital statistics, or information such as test results in medical records
- Showed patients to examination rooms and prepared them for the physician
- Drew blood from veins by vacuum tube and butterfly venipuncture method
- Attached electrodes to the patients arms, legs, and chest
- Connected electrodes to leads from the EKG machine, and operated the EKG machine to obtain a reading
- Helped physicians examine and treat patients, handing them instruments and materials
Sales Associate
Clothes Horse
12.2018 - 04.2019
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided positive first impressions to welcome existing, new, and potential customers.
Server / Counter
Umbertos Pizzeria
12.2018 - 04.2019
Education
Medical Assisting Diploma - Medical Assisting
Hunter Business School
Medford, NY11.2022
High School Diploma -
Commack High School
Commack, NY07-2019
Skills
- CPR certified
- AED certified
- Venipuncture
- Hematology
- First Aid Procedures
- Urinalysis
- Medical Terminology
- Anatomy and Physiology
- Microbiology
- Clinical Office Skills
- Electrocardiography
Additional Information
To ensure the highest quality of customer service is provided., Responsible for showing up on time to work and always being prepared., Keep a clean and safe working environment., Be respectful to all other employees., Provide consistent customer service., Provide customer service to buyers., Kept records of daily sales., Responsible for closing up the store and keeping it clean., Kept an organized and well cleaned counter top., Respectful to everyone in charge of money in register and closing up the restaurant with having a clean closing routine., Excellent customer service and interpersonal communication skills., Works well with others and respectful to everyone., Always interested in the medical field., A lot of experience with customer service and knowing how to handle certain situations., Fun and active personality which takes a big role in dealing with good service and communication.
Certificationsandskills
- CPR certified
- AED certified
- Venipuncture
- Hematology
- First Aid Procedures
- Urinalysis
- Medical Terminology
- Anatomy and Physiology
- Microbiology
- Clinical Office Skills
- Electrocardiography
Timeline
Medical Assistant
Premier Womens Health
06.2023 - Current
Worked on schedule
12.2022 - 06.2023
Externship
CITY MD
10.2022 - 11.2022
Waitress
Dirty Taco & Tequila
04.2019 - Current
Sales Associate
Clothes Horse
12.2018 - 04.2019
Server / Counter
Umbertos Pizzeria
12.2018 - 04.2019
Medical Assisting Diploma - Medical Assisting
Hunter Business School
High School Diploma -
Commack High School
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