Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Antone

Onset,MA

Summary

Accomplished Medical Assistant with proven expertise in HIPAA compliance and patient scheduling, honed at Cape Cod Pain Management and East Pond Enterprises. Demonstrates exceptional communication skills and a commitment to enhancing patient care. Achieved significant improvements in clinical efficiency and patient experience through meticulous clinical documentation and effective direct patient care. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

5
5
years of professional experience

Work History

Medical Assistant/Front Desk Receptionist

Cape Cod Pain Management
01.2020 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.

Medical Assistant in Ambulatory Center

East Pond Enterprises
01.2020 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Continuously improved personal knowledge and skills by attending industry conferences, participating in webinars, and staying up to date with technology advancements related to Cerner Ambulatory solutions.
  • Conducted comprehensive assessments of clients'' needs and requirements to develop tailored solutions.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Enhanced operational efficiency by maintaining clean and organized workspaces, supporting quick room turnover between surgeries.
  • Prepared patients for surgery and transported patients to and from operating room.
  • Complied with all relevant regulations and guidelines to maintain a safe working environment at all times within the operating room setting.
  • Cleaned and sterilized room after surgery and counted instruments and sponges used to account for supplies.
  • Played a crucial role in emergency situations by remaining calm under pressure and assisting surgical teams as needed to save lives or stabilize patients'' conditions quickly.
  • Assisted in transporting patients and equipment before and during surgical procedures.
  • Supported surgeons by anticipating their needs and promptly providing required instruments during procedures.
  • Maintained functional knowledge of operational procedures to anticipate needs of surgeons.
  • Opened and distributed sterile supplies during medical procedures.
  • Supported clinical departments in achieving accreditation goals through diligent monitoring of documentation practices and timely identification of non-compliance issues.
  • Safeguarded patient privacy by strictly adhering to HIPAA regulations during all stages of the auditing process.

Education

High School Diploma -

Upper Cape Cod Regional Technical School
Buzzards Bay, MA
06.2001

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Vital Sign Monitoring
  • Direct Patient Care
  • Data Entry
  • Clinical Documentation
  • Electronic Health Records
  • Electronic Medical Records
  • CPR
  • Insurance Verification
  • Medical office administration
  • Payment Collection
  • First Aid

Timeline

Medical Assistant/Front Desk Receptionist

Cape Cod Pain Management
01.2020 - Current

Medical Assistant in Ambulatory Center

East Pond Enterprises
01.2020 - Current

High School Diploma -

Upper Cape Cod Regional Technical School

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Nicole Antone